Engagement Manager, Professional Services, US SDT EM Services Practice

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking an Engagement Manager to lead complex cloud solution projects. The role requires technical expertise and strong project leadership skills to ensure successful AWS implementations. Responsibilities include managing technical risks and translating customer needs into actionable solutions. The ideal candidate will have a Bachelor's degree in a related field and experience in cloud computing and project management.

Qualifications

• 3+ years of experience in cloud computing.
• Experience in project management of technical programs.

Responsibilities

• Leading and managing complex cloud migration and implementation projects.
• Bridging business requirements with technical solutions.

Skills

Project Management

Cloud Computing

Technical Communication

Education

Bachelor's degree in Computer Science

Tools

AWS

SDLC

Job description

Engagement Manager, Professional Services, US SDT EM Services Practice

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Job Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to ensure successful AWS-based solution implementations for clients. Your responsibilities include bridging business requirements with technical solutions, facilitating technical discussions, and ensuring alignment with customer outcomes. You will apply AWS frameworks such as Well-Architected and Cloud Adoption Framework, demonstrate technical credibility across stakeholders, and translate customer needs into technical requirements, decomposing complex problems and making informed trade-offs considering performance, scalability, security, and business impact.

You will also validate technical solutions against business goals, identify when additional evaluation is needed, and manage technical risks. Achieving and maintaining relevant AWS certifications, developing domain expertise, and effectively communicating technical concepts to diverse audiences are essential. As you advance, you'll lead more complex projects, shape technical strategies, and establish best practices. Your management and leadership skills will drive project execution, risk management, issue resolution, and customer satisfaction.

The AWS Professional Services team is a global group of experts helping customers achieve their business outcomes with AWS Cloud, collaborating with customer teams and the AWS Partner Network (APN) to execute enterprise cloud initiatives. Our offerings support specific outcomes related to cloud adoption across various solutions, industries, and technologies.

Key Responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging AWS services, architectures, and best practices for strategic planning
• Bridging business requirements with technical solutions and facilitating engineering discussions
• Translating customer needs into clear technical requirements aligned with business outcomes
• Decomposing complex technical problems into actionable solutions
• Contributing to technical documentation and defining documentation standards

About The Team

At AWS, we value diverse experiences and encourage candidates to apply even if they do not meet all preferred qualifications. We foster an inclusive culture, promote mentorship and career growth, and prioritize work/life balance to support our employees' well-being.

Basic Qualifications

• 3+ years of experience in cloud computing
• Experience in project management of technical programs
• 3+ years of experience with SDLC methodologies (Waterfall/Agile)
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience with AWS frameworks like Well-Architected and Cloud Adoption Framework
• Ability to establish technical credibility with engineering teams and decision-makers

Amazon is an equal opportunity employer. For accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.