Engagement Manager- Primary Market Research

Trinity Partners, LLC; Waltham (MA); On-site; USD 136,000 - 204,000; Full time

Job summary

Trinity Life Sciences is seeking an Engagement Manager to lead all phases of qualitative and quantitative research engagements for primary market research. The role emphasizes project, client, and people management across domestic and international studies.

The candidate will apply a broad range of research methodologies for forecasting, segmentation, pricing, and patient journey studies, with a strong life sciences industry background and advanced data visualization skills.

Qualifications

• Bachelor’s degree in sciences, business, mathematics, statistics, or engineering; advanced degree preferred.
• Minimum 5–8 years direct supplier side pharmaceutical marketing research experience.

Responsibilities

• Lead all phases of research engagements from study planning to delivery of core story to clients.
• Oversee data collection (domestic and international) and staff assignments.
• Manage client relationships and serve as primary contact on engagements.
• Mentor and develop assigned team members and collaborate across Trinity teams.
• Identify sales opportunities with existing clients and contribute to internal initiatives.

Skills

Project management

Client management

People management

Research design

Data analysis

Life sciences knowledge

Education

Bachelor's degree in sciences/business/math/statistics/engineering

Advanced degree preferred

Tools

SAS

SPSS

R

Excel

PowerPoint

Job description

Position Summary

Trinity Life Sciences is seeking an Engagement Manager to join the fast-growing primary market research team. This mid-level research position will lead all phases of both qualitative and quantitative research projects in support of solo marketing research initiatives and larger consulting engagements.

Essential Functions

• Project Management: Lead all phases of research engagements including study planning and design, materials development, data collection oversight (domestic and international), data analysis, core story and client presentation development. Engagement managers are also responsible for staffing assignments, internal project team and timeline management.
• Client Management: Manage client relationships and serve as the point of contact throughout the engagement. Own successful outcomes on every project.
• Business Management: Identify sales opportunities with existing clients.
• People Management: Manage, mentor and develop assigned talent.
• Collaborate across Trinity teams on cross-functional consulting engagements, working collaboratively while contributing PMR expertise.
• Contribute to Trinity internally via ongoing internal initiatives and leadership opportunities

Qualifications

• Education : Minimum of a Bachelor's degree in sciences, business, mathematics, statistics, or engineering disciplines. Advanced degree preferred.
• Required Work Experience : Minimum of 5 - 8 years direct supplier side pharmaceutical marketing research experience
• At least 3 years of project, people and client management experience required, with demonstrated success in all three areas
• Hands-on management experience with all aspects of both quantitative and qualitative primary market research from research design to delivery of core story.
• Well-developed expertise across a wide range of primary research methodologies applied to various business needs, including forecasting, positioning, customer segmentation, product development, pricing studies, tracking studies, burden of illness studies, patient journey studies, patient preference studies, etc.
• Well-versed in life sciences industry including global healthcare systems

Desired Additional Skills :

• Strong analytical and problem-solving skills. A desire to work on hard problems
• Solid business acumen and marketing orientation. Ability to understand client's business objectives and be a thought partner
• Strong data visualization and story telling skills.
• Excellent written and verbal communication skills.
• Advanced experience with key software for business including, Excel and PowerPoint. Statistical software (SAS / SPSS / R etc.) skills a plus.
• Strong work ethic with a desire to exceed expectations.
• Demonstrated ability to multi-task across multiple projects.

About Trinity

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at www.trinitylifesciences.com .

Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range is a minimum of $136k - $204k. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.

Trinity's Commitment to Inclusion & Engagement (I&E)

Trinity Life Sciences is an equal opportunities employer and welcome applications from all qualified individuals. At Trinity, inclusion and engagement are at the heart of how we work and grow together. We've evolved from a traditional "DEI" framework to Inclusion & Engagement (I&E)-a model that moves beyond representation to focus on connection, collaboration, and shared purpose. Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully. By embedding I&E principles into our culture, we ensure that belonging and engagement are not standalone initiatives-they are part of how we build teams, make decisions, and deliver excellence every day. Trinity will not