Engagement Manager, Managed Services (Networking)

World Wide Technology; New Home (MO); On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

Health insurance

401k with company matching

Paid time off

Parental leave

Onsite health centers

Job summary

World Wide Technology is hiring an Engagement Manager for Managed Services—Networking. The role focuses on landing and delivering key technical and selling insights across large enterprise accounts, including structured cabling, LAN/WLAN, UC, and site builds.

You will collaborate with account managers, consultants, and architects to develop services proposals and drive outcomes. The position emphasizes estimating scope, travel, and materials, refining service quotes, and presenting pricing and

Qualifications

• Minimum of 10 years of experience in sales/technical‑sales to enterprise level customers.
• Proven ability to manage technical resources in complex selling processes with multiple stakeholders.
• Experience in designing and supporting large multi‑site deployments.
• Strong presentation and communication skills for executive audiences.
• Deep working knowledge of budgeting and P&L mechanics.
• Experience in reviewing and writing contracts and legal processes.
• Ability to build trust quickly with client teams and internal stakeholders.
• Proven ability to lead customer engagements and drive successful outcomes.

Responsibilities

• Qualify services opportunities with the sales team.
• Develop and maintain services configuration tools.
• Collaborate with Deployment staff to validate task hours.
• Present services proposals and articulate value adds of WWT offerings.
• Create effective PowerPoint presentations for proposals.
• Maintain up‑to‑date knowledge of services offerings and labs deployments.
• Stay current with new services offerings and market trends.
• Collaborate with Marketing to develop sales collateral.

Skills

Sales to enterprise

Technical sales

Executive engagement

Budgeting & P&L

Presentation skills

Contract review/writing

Multi-site deployments

Relationship building

Job description

Engagement Manager, Managed Services - Networking

Engagement Manager role description.

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

As an Engagement Manager, you will play a paramount part in landing and delivering key technical and selling insights into the field of Managed Services. Specific responsibilities include:

• Exceptional understanding of large‑scale Managed Services deployments; including Structured Cabling, LAN/WLAN, Unified Communications, site refreshes, and new site buildouts.
• Proven track record of building technical and business relationships with senior executives and growing wallet share in large or highly strategic accounts.
• Experience driving scoping discussions for maximum customer impact and understanding.
• Experience in removing sales and technology blockers in a matrix organization.

You must have a deep understanding of the deployment process from both a technical and business perspective. Vast understanding of the WWT Services Portfolio and the ability to work across multiple services divisions at WWT to properly develop a Services Solution Quote. In developing a service quote, an Engagement Manager must be prepared to fully explain or present our pricing in a formal setting while highlighting the different value adds of WWT.

You will be working with WWT Account Managers, Consulting Systems Engineer, Solutions Architects, and specialized teams as required. You should:

• Understand and be able to estimate time, materials and travel required to support scaled deployments for wired and wireless solutions. These solutions may include route/switch, wireless, software‑defined, unified communications, end‑user compute, or any combination.
• Understand the underlying components that are prerequisites to supporting the customer’s business objectives and be able to estimate time, travel and materials to remediate the network to support the collaboration components and systems.
• Be able to estimate/confirm one‑time or recurring costs of collaboration/managed services and to consolidate those costs into customer proposals and presentations.

Responsibilities

• Working with sales to qualify services opportunities
• Developing services configuration tools
• Working directly with WWT Deployment staff to validate task hours
• Presenting Services Proposals and evangelizing our services value add
• Power Point Creation
• Maintain Services knowledge and abilities through labs and project deployments
• Staying current with New Services Offerings
• Work with Marketing to develop and maintain Sales Collateral

Qualifications

• Minimum of 10 years of experience in sales/technical‑sales to enterprise level customers
• Success in managing technical resources in complex selling processes (managing various stakeholders to reach consensus on solutions/projects)
• Managing, designing, implementing and/or supporting large multi‑site deployments
• Experience driving successful customer engagements
• Deep working knowledge of Enterprise deployment planning and migration scenarios
• Strong Presentation Skills
• Deep knowledge of budgeting and P&L mechanics
• Experience in reviewing and writing contracts and legal processes
• Excellent writing skills with the ability to clearly document scope, objectives, deliverables, and milestones of a services engagement

Additional qualifications/skills

• Build and close deals through strong relationship building; WWT sells on value, not price.
• Show expertise and build trust quickly with the WWT Account Team and the Customer.
• Represent WWT at the highest levels within Fortune 500 companies.
• Lead internal status updates and represent opportunities to an internal review board, explaining proposals.

Salary

A reasonable estimate of the current base pay range for this position is $175,000.00 to $225,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Contact

If you have any questions or concerns about this posting, please email [e-mail]