Engagement Manager, Competitive Intelligence

Brass Tacks Insights

United States

Remote

USD 155,000 - 165,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible paid time off

Fully remote work

Structured mentoring

Job summary

Brass Tacks Insights is seeking an Engagement Manager to own day-to-day client relationships and delivery across several engagements, reporting to the Founder and CEO. You will turn complex scientific, clinical, and market data into actionable intelligence for client partners and mentor team members.

The role is fully remote and aligned with US Eastern hours, starting around 6:30 am Pacific. Success includes running engagements end to end and escalating issues before they become escalations.

Qualifications

PhD in life sciences with emphasis on biotech or pharma.
4–8 years in life sciences consulting or market planning.
Ability to interpret preclinical and clinical data and identify implications.
Excellent written and oral communication to physicians, scientists, and executives.
Experience challenging senior decision makers with evidence.
Strong project management with deadlines.
Experience mentoring junior team members.
Self-directed learner with growth mindset.
Authorized to work in the USA and able to work US Eastern hours.

Responsibilities

Own client relationships and engagement delivery end to end.
Translate complex science into clear, client-ready reports and present findings to clients.
Develop insights by evaluating disease states, competitive landscapes, and market dynamics.
Lead engagements with milestones, owners, and quality checks.
Mentor and develop team members and grow accounts.

Skills

Client relationship management

Scientific communication

Data synthesis

Mentoring ability

Growth mindset

Remote work ability

Education

PhD in life sciences

Tools

AI-assisted tools

Job description

About Brass Tacks Insights

At Brass Tacks, we help drug developers see emerging trends, shape clinically meaningful strategies, and make strategic decisions with confidence.

Founded in 2016, we are a boutique consultancy focused on competitive readiness planning for biotech and pharma teams. Our clients are developing some of the most clinically meaningful therapies in the clinic today, for patients with cancer and other diseases. We blend new product planning, intelligence gathering, and scientific communication into reports that are precise, concise, and ready for internal decision-making. Our work spans continuous competitive monitoring, deep dives, target product profiles, scenario-planning workshops, and integrated conference coverage.

We are a small, close-knit team poised for growth. Our greatest asset is our people, and our time-tested mentoring processes help every new team member do their best work quickly.

About Brass Tacks Insights

At Brass Tacks, we help drug developers see emerging trends, shape clinically meaningful strategies, and make strategic decisions with confidence.

We are a small, close-knit team poised for growth. Our greatest asset is our people, and our time-tested mentoring processes help every new team member do their best work quickly.

About the Role

Brass Tacks is hiring an Engagement Manager to report to our Founder and CEO. You will own day-to-day client relationships and delivery across several engagements, so our leadership can focus on growing the agency. You will lead the process of turning complex scientific, clinical, and market data into intelligence for our client partners. You will work directly with C-suite executives. You will also mentor the team members who support your engagements.

This role is remote and works on US Eastern hours.

Within your first six months, success looks like this: you run your engagements end to end, clients bring their questions to you first, and leadership hears about issues as updates rather than escalations.

Responsibilities

Own client relationships and expectations

Understand each client's key business questions
Manage scope, audience, timing, and deliverable format, from kickoff through completion
Anticipate client needs and act on them before the client asks (as much as possible)
Resolve day-to-day issues across delivery, communication, staffing, and client concerns quickly, and reset expectations openly when timelines or the landscape change
Keep leadership informed through updates rather than escalations, so clients feel exceptionally well supported without reactive demands on leadership

Communicate complex science with clarity

Exchange complex medical and scientific information with physicians, scientists, and C-suite executives accurately and with confidence
Distill data into client-ready reports where the implication comes before the detail, and present them directly to clients
Adjust depth and language to each audience, building an understanding for the reader in an easy-to-grasp, clear and concise style

Turn information into intelligence

Build a thorough understanding of new disease states, competitive landscapes, market dynamics, and global regulatory and commercialization pathways quickly
Monitor emerging data continuously, flag impactful events, and identify gaps in what clients know
Triangulate across complex sources to develop defensible takeaways, each mapped clearly to primary sources
Lead every deliverable to a clear recommendation, and respectfully challenge key decision makers when the evidence calls for it

Run engagements like a boss

Keep a work plan for each engagement with milestones, owners, and review dates, and reprioritize as timelines shift
Run projects in a best-in-class manner: proactive, communicative, and efficient
Hold every deliverable to a high standard of accuracy, with a documented quality check before release
Follow all external and internal standards for legal and ethical intelligence gathering, and raise any gray area before acting

Grow our projects and our people

Think ahead to each client's next question and bring follow-on opportunities to leadership
Contribute to project scoping and proposals, and define and track metrics of success for each engagement
Mentor and develop the team members on your engagements using our established mentoring processes

Skills and Experience

PhD in the life sciences
4 to 8 years minimum in life sciences consulting or in market planning at a biotech or pharma company, including prior experience owning client relationships and deliverables
Ability to interpret and synthesize preclinical and clinical data and identify broad implications or specific opportunities
Excellent written and oral communication, including presenting complex scientific information to physicians, scientists, and executives
Demonstrated experience respectfully challenging senior decision makers with evidence
Solid project management skills: you prioritize workflows, adapt to evolving timelines, and meet deadlines with high attention to detail
Experience mentoring or developing junior team members, and the ability to describe specifically how you helped someone grow
A self-directed learner with a growth mindset, intellectual agility, and resilience
Ability to work remotely on US Eastern hours, starting around 6:30 am Pacific
Authorized to work in the USA.

Preferred Skills and Experience

Competitive intelligence or new product planning experience in oncology
Experience gathering primary intelligence from physicians and key opinion leaders
Familiarity with ex-US regulatory and commercialization pathways
Experience contributing to proposals, scoping, or account growth at a consultancy
Experience at a boutique or growing firm where you helped build processes rather than inherited them
Experience working at or with Pharma Companies
Fluency with AI-assisted research and analysis tools

Equal Opportunity

Brass Tacks Insights is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Accommodations

We are committed to an inclusive hiring process. If you need a reasonable accommodation at any stage, email careers@brasstackshealth.com and we will work with you.

Our Values

We get down to what matters. We distill complex information into reports that are precise, concise, and ready for decision-making.
We are thought partners, not data services. We build long-term relationships by thinking ahead to our clients' next question.
We keep strategy grounded in what matters most to physicians and patients.
We gather intelligence ethically. We collect it directly, respectfully, and within every external and internal standard.
We are owners. We take initiative, follow through, and hold our work to a high standard of accuracy.
We grow together. We mentor each other, seek feedback, and treat every new landscape as a chance to learn.

Compensation and Pay Transparency

We want your path to growth at Brass Tacks to be clear and fair from your first conversation with us. The first-year base salary range for this role is $155,000 to $165,000 USD. Where you fall in the range depends on how your experience aligns with the role, which we will learn together during the interview process.

Our Benefits