Engagement Manager - Commercial Life Sciences

Openkrill; United States; Remote; USD 85,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Unrivaled career progression

Work Anywhere: remote or office

Job summary

Veeva is seeking an Engagement Manager in our Commercial practice to help customers bring treatments to patients faster by transforming how they work with technology, data, and AI. You will lead end-to-end delivery on complex, global engagements and build senior relationships to drive strategic outcomes.

The role emphasizes strategic delivery, account leadership, and people management, with oversight of multi-project teams and $1M+ engagements.

Qualifications

• 8+ years in Life Sciences Consulting (Business or Management Consulting preferred).
• Proven leadership of large project teams and $1M+ engagements.
• Expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs.

Responsibilities

• End-to-end lead on Veeva’s most complex, large-scale, and global engagements.
• Build and navigate senior customer relationships, leading proposals for significant project wins and driving long-term account strategy.
• Lead and inspire teams of 4+ consultants across multiple projects, fostering a culture of excellence.
• Manage project budgets of $1M+, acting as the primary contact for project health and commercial success.
• Support brand-building activities and the development of internal IP to keep Veeva Business Consulting at the forefront.

Skills

Life Sciences consulting

Leadership

Stakeholder management

Omnichannel

Customer engagement

Strategic thinking

Education

Bachelor’s degree or higher

Tools

Veeva products knowledge

Job description

Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting working together. Learn more about our products, vision, values, and status as a Public Benefit Corporation (PBC) on our website.

Consulting is changing, and we're not like other firms. Launched in 2019, Veeva Business Consulting has grown quickly and organically to over 500 global experts who combine deep domain knowledge with innovative technology to help Life Sciences companies work in a more efficient and connected way.

We are growing aggressively as we look towards 2030. We are seeking great people to help shape the future of the industry with the world's leading software, data, AI, and expertise at their back.

The Role

As an Engagement Manager in our Commercial practice, you will help customers bring treatments to patients faster by transforming how they work with technology, data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

Some of our key areas of focus include:

• Vault CRM migrations & implementations
• Activating Veeva's standards agents in Vault CRM
• Identifying future customer engagement capabilities needed and the path to transformation
• Transforming and modernizing the way HCP engagement is planned and executed
• Optimizing field force direction, productivity, and effectiveness
• Defining the strategy and execution to realize account-based engagement
• Accelerating launch through a data-driven approach

What You'll Do

• Strategic Delivery: Act as the end-to-end lead on Veeva’s most complex, large-scale, and global engagements
• Account Leadership: Build and navigate senior customer relationships, leading proposals for significant project wins and driving long-term account strategy
• People Leadership: Lead and inspire teams of 4+ consultants across multiple projects simultaneously, fostering a culture of excellence
• Financial Oversight: Manage project budgets of $1M+, acting as the primary point of contact for project health and commercial success
• Practice Building: Support brand-building activities and the development of internal IP to keep Veeva Business Consulting at the forefront of the industry

Requirements

• Experience: 8+ years in Life Sciences Consulting (Business or Management Consulting preferred)
• Leadership: Proven track record of managing large project teams and $1M+ engagements
• Domain Knowledge: Proven expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred
• Mindset: A highly analytical approach to problem-solving with the ability to influence C-suite stakeholders
• Education: Bachelor’s degree or higher

Nice to Have

• Deep knowledge of Veeva products
• Experience delivering SaaS or Tech-enabled consulting solutions

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  • A conversation with the hiring manager
  • A practical case exercise
  • A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Unrivaled career progression in a fast-growing, global team
• Veeva is a Work Anywhere company. You can work from home or the office on any given day

Compensation

• Base pay: $85,000 - $210,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].