Engagement Manager

Reunion; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Equity stake

Full medical, dental, vision insurance

401K with match

Travel to offsites 2-3x per year

Flexible PTO

Job summary

Reunion is transforming how developers meet clean energy tax credit requirements through its PWA platform. As a Manager, you will be the go-to expert for PWA compliance reporting and auditing, guiding developers, contractors, and project owners to stay compliant and maximize Reunion’s software value.

You’ll rely on strong communication and problem-solving skills to manage key customer accounts, develop scalable processes, and expand our product offerings while ensuring customers are technically

Qualifications

• Experience in customer-success roles in high-growth environments.
• Proven ability to translate complex regulatory guidance into client-friendly guidance.
• Strong communication and presentation skills.
• Ability to design repeatable onboarding and engagement processes.
• Curiosity about clean energy tax credits and compliance rules.
• Experience collaborating with product and engineering teams.

Responsibilities

• Serve as a trusted SME on Prevailing Wage and Apprenticeship (PWA) requirements across a portfolio of accounts.
• Manage delivery of industry-leading, audited reports through the Reunion platform with quality controls.
• Establish best practices for accurate, scalable data collection and maintenance.
• Develop customer onboarding programs and engagement cadences to drive platform adoption.
• Create materials and training on federal/state guidance for customers and internal teams.
• Partner with product and engineering on roadmap discussions to reflect customer needs.
• Lead customer-success initiatives and align with sales for retention and growth.

Skills

Stakeholder management

Customer success leadership

PWA compliance knowledge

Fast-paced environments

Communication skills

Process improvement

Job description

About Reunion

Reunion is the leading platform for clean energy tax credits and compliance. Since 2024, we have worked with major corporations to invest over $7 billion in clean energy projects, including some of the industry's largest tax credit transactions. We are a fast-growing and profitable company, and our expert 20-person team knows how to get things done and loves to move fast!

Our founders, Billy Lee and Andy Moon, are second-time entrepreneurs and were early pioneers in solar tax equity and project finance. We have recruited an experienced team of early executives from SunEdison, SolarCity, Tesla, GoodLeap, and other leading clean energy companies. We have built a strong company culture which values collaboration and speed… while still having fun.

In 2025, we launched Reunion PWA, a software solution that helps developers comply with prevailing wage and apprenticeship (PWA) requirements to unlock the full value of clean energy tax credits. Reunion PWA is rapidly gaining traction in the market, and we’re growing our team to accelerate adoption and expand our product offerings. Join us in the fight against climate change by helping renewable energy developers build faster!

About the Role

As a Manager at Reunion, you’ll be a go-to expert for our customers looking for PWA compliance reporting and auditing. You will rely on strong communication and problem-solving skills to help developers, contractors, and project owners understand how to stay compliant and get the most out of our software platform.

This is a highly customer-facing and technical role — you’ll manage key customer accounts, develop efficient processes, and think through how we expand our product offerings. You’ll serve as a trusted advisor to ensure that customers are both technically successful and compliance confident when using Reunion.

What You’ll Do

• Serve as a trusted subject matter expert on Prevailing Wage and Apprenticeship (PWA) requirements, providing guidance and support across a portfolio of accounts.




• Manage the delivery of industry-leading audited reports through the Reunion platform, upholding quality standards and ensuring rigorous human-in-the-loop auditing processes.




• Establishing best practices to ensure accurate, consistent, and scalable data collection and maintenance.




• Develop and implement customer onboarding programs and engagement cadences to drive platform adoption and long-term success with the Reunion PWA platform.




• Act as a go-to resource on complex federal/state guidance and labor compliance requirements, creating materials and training that empower both customers and internal teams.




• Champion the product feedback loop by partnering closely with product and engineering teams, representing customer needs and contributing to platform roadmap discussions.




• Lead customer success initiatives, and collaborate with sales and account management teams to align on customer satisfaction goals, retention strategies, and growth opportunities.

What You’ll Need

• 7+ years of experience in a high-paced, fast growth environment or at a leading tax, accounting, legal, or consulting firm.




• Strong communication and presentation skills — comfortable explaining complex topics in clear, practical terms.




• Systems mindset, with the ability to think strategically and develop repeatable processes.




• Detail-oriented mindset with a passion for helping customers succeed.




• Ability to manage multiple projects simultaneously and thrive in a fast-paced, high-growth environment.




• Curiosity and willingness to learn — you’re excited to become an expert in clean energy tax credit rules.

Nice to Haves

• Experience in tax or clean energy tax at a leading accounting or tax firm.




• Familiarity with prevailing wage, apprenticeship, or related labor compliance programs.




• Auditing or due diligence experience on complex transactions or compliance matters.




• Experience with clean energy project development, construction management, or labor compliance systems

Why Join Us?

• Help scale one of the most exciting and impactful clean energy finance companies




• Work directly with experienced founders and a top-tier team




• Competitive compensation and early-stage equity




• Benefits including full medical, dental, and vision insurance for employee and partial coverage for dependents




• Generous 401K match, travel to company offsites 2-3x per year to meet teammates in-person, flexible PTO plan

Note

Reunion is an equal opportunity employer. If you’re excited about helping accelerate the energy transition, even if your background doesn’t check every box, we encourage you to apply.