Engagement Manager

Brickwork GTM; Illinois; On-site; USD 120,000 - 160,000; Full time

Job summary

Brickwork GTM is seeking an Engagement Manager to drive revenue-generating engagements across our professional services teams. You will partner with senior leadership, coordinate with sales, delivery, and finance, and ensure engagements are executed on time, within scope, and with high-quality deliverables.

You will oversee opportunity and engagement data, support pricing and staffing decisions, and contribute to governance, reporting, and process improvements that enhance profitability and

Qualifications

• Proven experience supporting complex, multi-stakeholder engagements within professional services, consulting, or financial services.
• Strong understanding of engagement economics, pricing models, and revenue drivers.
• Experience coordinating with sales, delivery, and finance teams to support pipelines and engagements.

Responsibilities

• Oversee and coordinate sales opportunities and active engagements across Partners, supporting pipeline progression and deal execution.
• Support opportunity pursuit activities including client acceptance, conflict checks, engagement structuring, staffing coordination, and pricing economics.
• Maintain accurate opportunity, pipeline, and client data for forecasting and reporting.
• Support billing and invoicing processes to ensure revenue recognition and cash collection.
• Develop and deliver periodic reports on engagement financials, pipeline health, and analytics to inform decisions.
• Monitor engagement economics, margin performance, and KPIs to identify risks and opportunities for profitability.
• Draft, review, and facilitate negotiations of engagement-related legal documents.

Skills

Stakeholder management

Analytical thinking

Communication

Sales operations

Cross-functional collaboration

Tools

CRM platforms

Sales enablement tools

Job description

Locations: Chicago, Minneapolis/St. Paul, New York, Boston, Miami

Summary

The Engagement Manager is a critical role in enabling revenue generation and collaborating with delivery teams across the different business units of Brickwork. This role partners closely with senior leadership to support the full sales and engagement lifecycle while driving process improvements that enhance efficiency, quality, and scalability across our client partnerships.

This role serves as a trusted operational partner, ensuring engagements are executed with accuracy, timeliness, and adherence to firm policies, while contributing to strategic initiatives that strengthen the firm’s engagement administration and delivery model.

Overview of Responsibilities

• Oversee and coordinate sales opportunities and active engagements for Partners across multiple industry sectors, supporting pipeline progression and deal execution
• Support opportunity pursuit activities, including client acceptance, conflict checks, engagement structuring, staffing coordination, and pricing economics
• Maintain accurate and timely opportunity, pipeline, and client data to support sales forecasting and reporting
• Support billing and invoicing processes to ensure timely revenue recognition and cash collection
• Develop and deliver periodic reports on engagement financials, pipeline health, and sector-level analytics to inform commercial decision-making
• Monitor engagement economics, margin performance, and operational KPIs, proactively identifying risks and opportunities to improve profitabilitySupport leadership with data-driven insights to optimize pricing, resourcing, and deal structures
• Draft, review, and facilitate negotiations of engagement-related legal documentation, including engagement agreements, statements of work, and non-disclosure agreements.

Process Optimization & Sales Operations

• Collaborate with Strategy & Transactions leadership on initiatives to improve sales and engagement administration processes, including automation and workflow optimization
• Enhance the effectiveness of sales operations by streamlining opportunity intake, approvals, and handoffs between sales, delivery, and finance teams

Qualifications

• Proven experience supporting complex, multi-stakeholder engagements within professional services, consulting, or financial services
• Strong understanding of Private Equity sales pipelines, engagement economics, pricing models, and revenue drivers
• Proven ability to manage multiple deals simultaneously while meeting tight deadlines and compliance requirements
• Comfortable partnering with senior sales leaders and serving as a trusted commercial advisor
• Strong analytical, communication, and stakeholder management skills
• Experience with CRM and sales enablement platforms