Engagement Leader: Data-Driven Client Strategy

Merkle Schweiz; Maryland; Remote; USD 75,768 - 85,411; Full time

Benefits offered by this job

Paid holidays

Safe and sick time

Job summary

Merkle Schweiz is looking for an Engagement Lead based in Maryland, USA. This key role is responsible for client engagement and delivery excellence, acting as a strategic advisor who bridges various capabilities.

The ideal candidate should have substantial client delivery experience, strong commercial accountability, and fluency in marketing technologies. An ability to manage client relationships effectively while achieving project goals is essential for success in this position.

The hourly pay range is $55.00 - $62.00, and the role requires relevant industry experience and excellent communication skills.

Qualifications

• 6+ years of client delivery experience, including 2+ years in a senior client‑facing role.
• Track record of growing client relationships through delivery excellence.
• Comfort with moving between relationship management and execution.

Responsibilities

• Owns end-to-end client engagement and ensures delivery excellence.
• Acts as a trusted advisor with commercial accountability.
• Leads discrete project-based work as well as ongoing client engagements.

Skills

Client delivery experience

Senior client‑facing experience

Leading cross‑functional delivery teams

Conversant across data platforms and marketing technology

Excellent communication skills

Strong critical thinking and analytical skills

Demonstrated use of AI tools

Education

Bachelor’s degree in a related field

Tools

Cloud data warehouses (Snowflake, Databricks, BigQuery)

Customer experience platforms (Adobe CX Enterprise, Salesforce Data Cloud)

Job description

Merkle Schweiz is looking for an Engagement Lead based in Maryland, USA. This key role is responsible for client engagement and delivery excellence, acting as a strategic advisor who bridges various capabilities.

The ideal candidate should have substantial client delivery experience, strong commercial accountability, and fluency in marketing technologies. An ability to manage client relationships effectively while achieving project goals is essential for success in this position.

The hourly pay range is $55.00 - $62.00, and the role requires relevant industry experience and excellent communication skills.