Remote Senior Client Engagement Lead, Data & Martech

dentsu; Maryland; Hybrid; USD 151,536,000 - 177,655,000; Full time

Benefits offered by this job

Paid holidays

Safe and sick time

Job summary

Dentsu seeks an Engagement Lead in the USA (Maryland remote) to own end-to-end client engagements, drive delivery excellence, and expand relationships across data, martech, and CRM. You will lead cross-functional delivery teams, manage executive conversations, and ensure measurable outcomes for clients while leveraging AI tools as part of standard practice.

You will connect clients to the broader capabilities of Dentsu/Merkle, balancing advisory and delivery to maximize value, growth, and

Qualifications

• Client delivery experience within technology, data, or martech services.
• Senior client-facing experience with commercial or delivery accountability.
• Experience leading cross-functional delivery teams (architects, engineers, business consultants).
• Comfort moving between relationship management and execution-focused modes.
• Conversant across data platforms and marketing technology, with executive-level fluency.
• Track record of growing client relationships through delivery excellence.
• Excellent communication skills across all levels, written and verbal.
• Strong analytical and structured problem-solving skills.
• Demonstrated use of AI tools as a regular productivity practice.
• 6+ years of client delivery, including 2+ years in senior client-facing roles.

Skills

Client delivery

Senior client-facing

Cross-functional delivery

Relationship mgmt

Data platforms

Executive fluency

AI tools

6+ yrs exp

Strategic advisory

Communication skills

Education

Bachelor's degree

Advanced degree

Platform certifications

Tools

Snowflake

Databricks

BigQuery

Adobe CX Enterprise

Salesforce Data Cloud

Braze

Job description

Dentsu seeks an Engagement Lead in the USA (Maryland remote) to own end-to-end client engagements, drive delivery excellence, and expand relationships across data, martech, and CRM. You will lead cross-functional delivery teams, manage executive conversations, and ensure measurable outcomes for clients while leveraging AI tools as part of standard practice.

You will connect clients to the broader capabilities of Dentsu/Merkle, balancing advisory and delivery to maximize value, growth, and