Engagement Ground Support - Los Angeles, CA - Contract ($30/hour)

Tutored by Teachers

Los Angeles (CA)

On-site

USD 30,000 - 47,000

Part time

14 days+

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Job summary

Tutored by Teachers (TbT) is seeking a on-site Ground Support Contractor to assist classrooms in the Los Angeles area. You’ll help students log in to the TbT platform, troubleshoot devices, and support classroom logistics during tutoring sessions.

The role emphasizes prior classroom experience and comfort with technology, including Chromebooks, iPads, and virtual meeting tools such as Teams, Zoom, and Google Meet.

Qualifications

  • Former classroom teacher or classroom experience.
  • Strong technology skills and ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
  • Familiarity with Microsoft Teams, Zoom and Google Meet.

Responsibilities

  • Support students in logging into the Tutored by Teachers platform in classrooms.
  • Troubleshoot technical issues that arise during platform setup or use.
  • Provide on-the-ground support to students and teachers to ensure smooth program implementation.
  • Collaborate with school staff to address technology or classroom management issues.
  • Communicate with Tutored by Teachers Partner Success Managers about engagement status.
  • Ensure classroom technology (laptops, tablets) is functional and ready for use.

Skills

Classroom teaching experience
Tech troubleshooting
Communication
Team collaboration

Tools

Chromebooks
iPads
Microsoft Teams
Zoom
Google Meet

Job description

About Us

At Tutored by Teachers (TbT), we are on a mission to advance equity in education. We believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech venture including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We are looking for a dedicated and tech-savvy Ground Support Contractor to join us on-site across schools in the Los Angeles, CA area.

The Role:

As a Ground Support Contractor, you’ll be instrumental in ensuring our tutoring sessions run smoothly inside classrooms. You’ll assist students in logging onto the Tutored by Teachers platform, troubleshoot basic tech issues, and support classroom logistics. You’re an ideal candidate if you have experience as a classroom teacher and are comfortable with both technology and troubleshooting on-site issues.

Key Responsibilities:
  • Support students in logging into Tutored by Teachers.
  • Troubleshoot technical issues that arise during platform setup or use.
  • Provide on-the-ground support to students and teachers to ensure smooth implementation of the program.
  • Collaborate with school staff to address any technology or classroom management issues.
  • Communicate regularly with Tutored by Teachers Partner Success Managers to keep them updated on how the engagements are running.
  • Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use.
Requirements:
  • Former classroom teacher or classroom experience
  • Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
  • Strong understanding of Microsoft Teams, Zoom and Google Meets
  • Dependable
  • Effective communicator who collaborates seamlessly with students, school staff, and the TbT team
  • Able to commit to on-site work at one or more schools in the Los Angeles, CA-area during school hours
  • Access to car, maintain driver’s insurance, and ability to travel to school sites independently if you agree to do projects.
  • Passionate about education

Part-time, contractor role with hours depending on program needs.

Position will start in Fall and continue throughout the school year.

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