Engagement Ground Support - Nashville - Contract

Teachers, Inc.; Nashville (TN); On-site; USD 21,000 - 39,000; Part time

Job summary

An education-focused organization in Nashville seeks a dedicated Ground Support Contractor to assist with tutoring sessions in classrooms. The ideal candidate has classroom experience and strong tech skills, specifically with Chromebooks and iPads. Responsibilities include helping students log into the tutoring platform, troubleshooting tech issues, and providing support for classroom logistics. This part-time contractor role starts in January and aligns with school hours.

Qualifications

• Former classroom teacher or classroom experience required.
• Strong technology skills, especially with Chromebooks and iPads.
• Available for on-site work at schools during school hours.
• Willing to travel to Nashville-area schools for on-site support.
• On-site availability during school hours.

Responsibilities

• Support students in logging into Tutored by Teachers.
• Troubleshoot technical issues during platform setup.
• Provide support to ensure smooth program implementation.
• Collaborate with school staff to address technology/classroom issues.
• Communicate with Engagement Managers on engagement status.
• Ensure classroom devices (laptops/tablets) are functional.

Skills

Classroom experience

Technology troubleshooting

Communication

Microsoft Teams

Zoom

Google Meets

Google Meet

Reliable communicator

Driver's license

Job description

About Us

At Tutored by Teachers (TbT), we are on a mission to advance equity in education. We believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech venture including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We have a long-standing partnership with Metro Nashville Public Schools, and are looking for a dedicated and tech-savvy Ground Support Contractor to join us on-site across schools in the Nashville area.

The Role

As a Ground Support Contractor, you’ll be instrumental in ensuring our tutoring sessions run smoothly inside classrooms. You’ll assist students in logging onto the Tutored by Teachers platform, troubleshoot basic tech issues, and support classroom logistics. You're an ideal candidate if you have experience as a classroom teacher and are comfortable with both technology and troubleshooting on-site issues.

Key Responsibilities

• Support students in logging into Tutored by Teachers.
• Troubleshoot technical issues that arise during platform setup or use.
• Provide on-the-ground support to students and teachers to ensure smooth implementation of the program.
• Collaborate with school staff to address any technology or classroom management issues.
• Communicate regularly with Tutored by Teachers Engagement Managers to keep them updated on how the engagements are running.
• Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use.

Requirements

• Former classroom teacher or classroom experience
• Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
• Strong understanding of Microsoft Teams, Zoom and Google Meets
• Dependable
• Effective communicator who collaborates seamlessly with students, school staff, and the TbT team
• Able to commit to on-site work at one or more schools in Indianapolis during school hours
• Access to car, maintain driver's insurance, and ability to travel to school sites independently if you agree to do projects.
• Passionate about education

Part-time, contractor role with hours depending on program needs.

Position will start in January and continue throughout the school year.