Engagement Counselor, Homeless Services – Impact & Growth

Eliot Community Human Services, Inc.; Boston (MA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services, Inc. is seeking an Engagement Counselor for the Homeless Services PATH Team in Boston. You will perform street outreach, engage with adults with mental illness, and connect them to housing and services.

This full-time role offers a Monday–Friday 9am–5pm schedule, opportunities for professional growth, and a mission-driven workplace with a focus on resilience, empowerment, and belonging.

Qualifications

• Bachelor’s degree in the Healing Arts or Education
• 1 year experience working with adults with mental illness and knowledge of homelessness
• Master’s degree in the Healing Arts or Education a plus

Responsibilities

• Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.
• Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.
• Encourage use of housing resources, meal sites, shelters and other services/ entitlements, facilitating linkage.
• Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.
• Engage in client-centered/harm-reduction/Housing First framework.
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Skills

Outreach

Crisis intervention

Clinical assessment

Case management

Harm reduction

Housing First

Education

Bachelor’s degree in Healing Arts or Education

Master’s degree in Healing Arts or Education a plus

Job description

Eliot Community Human Services, Inc. is seeking an Engagement Counselor for the Homeless Services PATH Team in Boston. You will perform street outreach, engage with adults with mental illness, and connect them to housing and services.

This full-time role offers a Monday–Friday 9am–5pm schedule, opportunities for professional growth, and a mission-driven workplace with a focus on resilience, empowerment, and belonging.