Engagement Coordinator

True Search; San Francisco (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking an Engagement Coordinator to support its Partners and Principals in delivering exceptional client experiences. This role is pivotal in managing the search process, ensuring seamless coordination of schedules, travel, and documentation. The ideal candidate will thrive in a dynamic environment, showcasing strong organizational and problem-solving skills. With a focus on detail and communication, you will contribute to shaping the future of executive talent management. Join a forward-thinking team that values flexibility and professional growth while making a significant impact in the industry.

Qualifications

• 3+ years supporting senior executives in executive search or professional services.
• Excellent organizational skills with a focus on detail and accuracy.

Responsibilities

• Manage search calendar and prioritize appointments with clients and candidates.
• Coordinate travel and process expense reports for partners and candidates.

Skills

Project Management

Communication Skills

Problem Solving

Organizational Skills

Business Acumen

Education

Undergraduate Degree

Tools

Apple

G-Suite

Job description

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About True

We are True, the fastest-growing global platform of innovative talent management products and services. Our retained search professionals partner with high-growth, tech-enabled companies to place entrepreneurial leaders of tomorrow. Our clients are inventive, high-growth brands backed by leading venture capital and private equity firms, as well as established public organizations.

With 17 offices in North America, EMEA, and APAC, our team of industry and functional specialists leverage their deep networks to connect compelling companies with the world’s top talent. Since 2012, True has grown from five to 400+ employees and expanded to offer a customizable platform of products and services for developing leadership. From talent-management software, leadership assessments, and an inclusive job platform aimed at increasing diversity in executive hiring, we are reinventing the antiquated ways of the executive search industry and building the executive talent firm of the future.

True was founded on the belief that doing good is the pathway to doing well. Our success is a by-product of doing the right thing—treating people right, listening to new ideas, and keeping culture at the heart of our business. At True, building your own brand and shaping your professional journey isn’t just an option, it’s an expectation.

About The Role

The Engagement Coordinator (EC) at True Search will act as a key team member supporting Partners and Principals in search execution. The EC role is indispensable and integral, ensuring clients and candidates receive a consistent white glove experience. Over the course of a search, an effective EC will function similar to a project manager owning our client/candidate journey from start to finish. An EC will be accountable for managing scheduling, interfacing with C-suite executives both internal and external, travel coordination, document creation, database maintenance, and expense reporting.

What You’ll Do

1. Owns the search calendar, prioritizes appointments, and works directly with partners, clients, and candidates to define the search schedule.
2. Supports Partners with BD-related scheduling, expense reconciliation, and calendar management.
3. Maintains Thrive database of all search-related candidate and client information.
4. Coordinates travel for partners and candidates—both domestic and international.
5. Processes expense reporting for partners and candidates.

Who You Are

1. Flexible: able to pivot at a moment’s notice, adapt and prioritize to changing environments.
2. Organized: process driven, obsessed with the details and accuracy—getting it right the first time.
3. Problem Solver: independent thinker, proactively finding solutions to overcome obstacles both simple and complex.
4. Professional: excellent communication skills, orally and in writing; confident and self-aware.
5. Business Acumen: understands the big picture; knowledge and interest in operations and strategy, holistic understanding of evolving business needs.

(Preferred)

1. Undergraduate degree preferred.
2. Minimum of 3 years experience supporting partners/senior level executives in an executive search or professional services firm.
3. Proficient skills using Apple and G-Suite.
4. Proven track record of managing numerous projects and competing demands with tight deadlines and daily/weekly deliverables.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.