Engagement Consultant -Cigna Healthcare-Remote

The Cigna Group; Atlanta (GA); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in healthcare is seeking a Health Engagement Lead Analyst to develop and execute health engagement strategies tailored to client needs. This role involves collaborating with clients to enhance their wellness programs and requires strong communication and relationship management skills. Ideal candidates will have a bachelor's degree and experience in health promotion, with the ability to manage multiple tasks in a dynamic environment.

Qualifications

• Bachelor’s degree or equivalent experience in health-related industry.
• Experience in corporate health promotion program design preferred.
• Excellent oral and written communication skills.

Responsibilities

• Partner with Client Manager to understand client needs and deliver on strategy.
• Consult with Clients on effective wellness program frameworks.
• Maintain in-depth knowledge of Cigna products and services.

Skills

Communication

Relationship Management

Teamwork

Prioritization

Travel Flexibility

Education

Bachelor’s degree in health-related industry

Tools

CRM (Salesforce)

Microsoft 365

Outlook

Webex

Job description

The job profile for this position is Health Engagement Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

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Summary:
The Engagement Consultant works with employers and brokers to develop and execute health engagement strategies based on client-specific needs. The Engagement Consultant coordinates awareness and education activities geared towards helping clients and customers become better consumers of healthcare and maximize the value of the solutions they purchase from Cigna Healthcare.

Responsibilities:

• Partner with Client Manager or Client Service Consultant to understand client needs and objectives and deliver on client strategy.

• Consult with Client on effective wellness program framework- virtually or in-person based on client needs/preferences.

• Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (including but not limited to Medical, Pharmacy, Dental, Behavioral, Clinical, inclusive of Well-being incentives).

• Advise on Client Wellness Funds utilization for assigned book of business and facilitate payments through the funds.

• Participate in finalist, midyear, cross-sell, broker and analytics opportunities to provide insights on Cigna's health and well-being capabilities.

• Supports Healthy Workforce Designation opportunities for clients.

• Present Cigna employee benefits for new or renewing clients.

• Effectively leverages Expert Advisors (e.g. Client Service Consultants, Platinum or Gold Service team, Implementation Managers, Well-Being Strategists, and others) to deliver on client expectations.

Qualifications:

• Bachelor’s degree (preferred) or equivalent experience in health-related industry

• Experience in corporate health promotion program design is preferred

• Excellent oral and written communication skills

• Experience in developing and managing key relationships (internally and externally)

• Team player with proven ability to prioritize and manage multiple tasks simultaneously and meet timelines within a fast-paced environment

• Strong skills in Outlook, Webex, CRM (Salesforce), and other Microsoft 365 suite of programs.

• Must be willing to travel to local and remote clients/customers and trainings/meetings as needed (30-35%); overnight travel may be required; markets may vary

• Must reside in local market (Georgia metro area) with ability to commute to local Cigna office and meet in-person commitments 2-3 days per week (either in-office or in-market with clients/customers)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.