Engagement Analytics & Insights Lead

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Naples Comprehensive Health (NCH) is seeking an Engagement Program Manager, Analytics & Insights to lead employee and physician engagement initiatives, ensure compliance with mandatory requirements, and drive effective performance management processes.

This role blends program management discipline with HR expertise to deliver measurable improvements in employee and physician experience, survey outcomes, and organizational performance.

Qualifications

• Bachelor’s degree required; master’s preferred.
• Minimum experience in HR analytics and employee engagement.
• Strong communication and facilitation skills.
• Experience with survey platforms and data visualization.

Responsibilities

• Designs and implements a comprehensive employee and physician survey strategy aligned with goals.
• Analyzes survey data to identify trends, root causes, and key drivers.
• Creates executive-level reports and dashboards for leaders.
• Partners with leaders to develop targeted action plans from survey results.
• Ensures confidentiality and privacy compliance in survey reporting.
• Drives continuous listening with pulse surveys and feedback loops.

Skills

Survey design

Data analysis

Dashboard creation

Executive reporting

Privacy & compliance

Training managers

Workshop facilitation

Change management

Education

Bachelor’s degree

Master’s degree in healthcare administration or related field

Tools

Survey platforms

Job description

Naples Comprehensive Health (NCH) is seeking an Engagement Program Manager, Analytics & Insights to lead employee and physician engagement initiatives, ensure compliance with mandatory requirements, and drive effective performance management processes.

This role blends program management discipline with HR expertise to deliver measurable improvements in employee and physician experience, survey outcomes, and organizational performance.