Enforcement Officer 1

Augusta University; Augusta (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid vacation

Sick leave

13 paid holidays

Job summary

Augusta University is seeking an Enforcement Officer 1 to monitor and patrol parking areas, issue citations, and guide drivers to available spaces.

The role requires a high school diploma or GED, 18+ years old, and experience in parking operations is preferred; strong communication and integrity are essential.

Pay ranges from $15.00/hour to $16.81/hour with full-time benefits and background checks as part of employment.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age.
• Experience in parking operations preferred.
• Strong communication and integrity required.

Responsibilities

• Patrol assigned areas for compliance with parking rules and regulations; issue warnings and/or citations as necessary using hand-held ticket writer; use license plate recognition where applicable.
• Operate and re-supply parking kiosks, gate arms, and other parking equipment; perform routine maintenance and troubleshoot equipment with vendor support.
• Support special events and campus activities; place cones, barricades, and signage; provide traffic guidance per event plans.
• Install vehicle immobilization equipment; respond to reserved parking violations; assist in towing coordination.
• Disseminate parking information to students, employees, patients, and visitors; prepare daily reports on lot conditions and utilization.
• Perform related duties as assigned.

Skills

Interpersonal skills

MS Office

Confidentiality

Education

High School Diploma or GED

Tools

License plate recognition

Job description

Enforcement Officer 1

Job ID: 302604

Location: Augusta University

Full/Part Time: Full Time

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Parking and Transportation implements the university's parking plan and manages vehicle registration, permit issuance, lot enforcement, fine collection, citation appeal, lot scheduling for special events, and guest parking permit issuance. We also provide campus shuttle services and bus charters for student organizations and university departments.

Job Summary

Performs duties to assist students, employees, patients, and visitors to park their vehicles in a safe and proper manner; includes monitoring and patrolling parking lots; identifying violators of parking rules and issuing citations; and directing customers to available parking areas.

Responsibilities

• Patrol assigned areas for compliance with parking rules and regulations; issue warnings and/or citations as necessary and appropriate using hand-held electronic ticket writer; as required, use license plate recognition equipment for enforcement tasks.
• Operate and re-supply parking kiosks, gate arms, and other parking equipment. Conduct routine maintenance and troubleshooting for equipment errors in conjunction with vendor technical support.
• Support special events and other campus activity specific to parking and traffic operations; place cones, barricades, and appropriate signage as necessary; provide traffic guidance in accordance with event plans.
• Install vehicle immobilization equipment in accordance with departmental procedure; respond to calls for reserved parking violations; assist in coordinating the towing and removal of vehicles from campus.
• Assist students, employees, patients, and visitors by disseminating parking information; provide daily reports regarding parking lot condition, noting estimated utilization, any necessary repairs, and other functions relating to lot/deck conditions.
• Perform other related duties as assigned.

Required Qualifications

Educational Requirements

High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization. Must be 18 years of age.

Preferred Qualifications

Preferred Experience

Experience in a parking operation and knowledge of common parking operation practices.

Knowledge, Skills, & Abilities

ABILITIES

Excellent interpersonal, written and verbal communication skills

Proficient in Microsoft Office and other computer software/databases

Ability to maintain confidentiality

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: 1

Salary: Minimum $15.00/hour - $16.81/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 8/26/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.