Energy Services Operations Lead — Hybrid & Client Delivery

ESG Global Ltd; United States; Hybrid; USD 67,000 - 93,000; Full time

Job summary

ESG Global Ltd. is seeking an Operations Manager to lead the Industry Operations and Client Testing Services teams in a hybrid Chorley-based role. You will drive service delivery, onboarding, and key account relationships while ensuring compliance with industry standards and ESG processes.

The role demands leadership, initiative, and strong problem-solving abilities. The position supports a hybrid work policy with in-office training; prior energy sector experience and ISO awareness are highly

Qualifications

• Experience leading multi-site teams in a complex environment.
• Strong communication and stakeholder management.
• Proven ability to drive service delivery improvements.

Responsibilities

• Oversee Operations sections including Industry Operations and Client Testing Services.
• Manage new customer onboarding and service delivery relationships with key accounts.
• Escalate issues internally and externally; maintain regulatory and process compliance.

Skills

Leadership

People management

Communication

Problem solving

Organisational skills

Customer focus

Job description

ESG Global Ltd. is seeking an Operations Manager to lead the Industry Operations and Client Testing Services teams in a hybrid Chorley-based role. You will drive service delivery, onboarding, and key account relationships while ensuring compliance with industry standards and ESG processes.

The role demands leadership, initiative, and strong problem-solving abilities. The position supports a hybrid work policy with in-office training; prior energy sector experience and ISO awareness are highly