Energy Services Intake & Eligibility Specialist

Community Renewal Team Inc; Hartford (CT); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

CRT Energy Services is seeking an Intake/Certification Specialist to support enrollment efforts, schedule appointments, and review applications for eligibility. You will assist clients in navigating program requirements and connecting with community resources.

The role emphasizes strong communication, bilingual capabilities (English/Spanish preferred), and the ability to manage multiple tasks in a fast-paced environment. Occasional local travel may be required.

Qualificações

• Experience delivering customer service in fast-paced settings.
• Bilingual English/Spanish preferred.
• Strong written and spoken communication abilities.
• Capacity to manage time and handle multiple tasks.

Responsabilidades

• Schedule and confirm customer intake appointments.
• Review applications and documents for completeness and eligibility.
• Maintain orderly paper and digital files per program rules.
• Refer clients to internal and external resources as needed.
• Provide outreach and participate in community events to raise awareness.

Conhecimentos

Customer service

Bilingual English/Spanish

Communication skills

Time management

Interpersonal skills

Formação académica

Associate’s Degree in human services

High school diploma + related work experience

Descrição da oferta de emprego

CRT Energy Services is seeking an Intake/Certification Specialist to support enrollment efforts, schedule appointments, and review applications for eligibility. You will assist clients in navigating program requirements and connecting with community resources.

The role emphasizes strong communication, bilingual capabilities (English/Spanish preferred), and the ability to manage multiple tasks in a fast-paced environment. Occasional local travel may be required.