Energy-Savings Customer Care Specialist

Budderfly; Shelton (CT); Hybrid; USD 36,423 - 37,773; Full time

Benefits offered by this job

Career advancement opportunities

Competitive pay

Full benefits package

Job summary

Budderfly, located in Shelton, CT, is seeking a dedicated Customer Care Specialist. This position requires problem-solving skills, strong communication abilities, and a passion for energy savings. You will manage customer interactions, including billing and inquiries, ensuring a high level of service and support.

The role offers competitive pay of $26.44 to $27.42 per hour, along with benefits such as medical, dental, and 401K. Join our mission to create a positive environmental impact while advancing your career at a fast-growing company.

Qualifications

• Demonstrated experience in customer phone service.
• Experience problem solving and providing resolution to billing and other customer care issues.
• Available Monday-Friday, 9 AM - 6 PM.

Responsibilities

• Act as liaison with management and customers.
• Provide dedication to improve customer service and business productivity.
• Proactively manage customer portfolio including billing and customer reach-out.
• Provide excellent and timely customer service through phone, email, chat.

Skills

Strong interpersonal skills

Analytical abilities

Verbal communication

Written communication

Creative problem-solving

Multi-tasking

Education

Minimum HS Degree

Job description

Budderfly, located in Shelton, CT, is seeking a dedicated Customer Care Specialist. This position requires problem-solving skills, strong communication abilities, and a passion for energy savings. You will manage customer interactions, including billing and inquiries, ensuring a high level of service and support.

The role offers competitive pay of $26.44 to $27.42 per hour, along with benefits such as medical, dental, and 401K. Join our mission to create a positive environmental impact while advancing your career at a fast-growing company.