Energy Rental Technician

THOMPSON MACHINERY; Jackson (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Various medical plan options

Vision and dental insurance

401k matching

Paid Time Off

Tuition reimbursement

Competitive pay

Paid time off after five years

Employee Assistance Program (EAP)

Job summary

A leading machinery supplier located in Tennessee seeks a Power Rental Service Technician to maintain and repair equipment for rental. This role requires a strong customer service focus and the ability to work independently at various locations. Ideal candidates must possess a valid driver’s license and demonstrate professionalism. The company offers competitive compensation, a diverse benefits package, and opportunities for training and development, making it a rewarding place to work.

Qualifications

• Must demonstrate professionalism and a strong customer service focus.
• Must possess a current, valid state driver’s license and DOT medical card.
• Ability to work independently in remote locations.
• Ability to read and interpret technical instructions and operate test equipment.

Responsibilities

• Support the Rental Sales team as a primary customer service contact.
• Maintain equipment in a ready-to-rent status.
• Deliver company equipment to customer locations.
• Research and order parts for equipment service and perform minor repairs needed to maintain equipment.

Skills

Customer service focus

Adaptability

Professionalism

Ability to read technical instructions

Basic set of industrial tools

Tools

Air tools

Torque wrenches

Multimeters

Industrial hand tools

Job description

ABOUT US

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT WILL YOU DO

The Power Rental Service Technician position maintains, repairs, and prepares equipment for rental within the Power Rental team, including mobile electrical generation and distribution, compressed air, temperature control, pumps, and lighting equipment. The Power Rental Service Technician will operate equipment to determine service or repair work needed and will monitor and maintain proper fluid levels and performance specifications. This is a skilled service technician position who works largely independently at a variety of company and customer locations, including industrial, commercial, hospital, and residential sites. The Power Rental Service Technician reports to the Service Operations Manager and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory.

RESPONSIBILITIES

• As a primary customer service contact, support the Rental Sales team by responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed.
• Maintain equipment in a “ready-to-rent,” clean and available status, and be responsible for the preparation and organization of inventory within storage yards.
• Deliver company equipment to customer locations as needed.
• Research and order parts for equipment service and perform minor repairs needed to maintain equipment.

WHAT WE EXPECT YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Qualifications

• Able to work flexible schedules, including nights, weekends, and on‑call hours as required, and must be able to work independently in remote locations.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrated sense of urgency and self‑initiative, and the personal drive to be successful.
• Possess and maintain a current, valid state driver’s license with a current DOT medical card as required for towing.
• Must possess a basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.
• Able to travel in an assigned region, and able to work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required.
• Ability to read and interpret technical instructions, safety manuals, service manuals, company policies and operating procedures.
• Will be helpful to have a working understanding of circuit theory or an ability to understand electrical schematics or wiring diagrams and must be proficient in the use of test equipment.

WHAT’S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well‑being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no‑cost option
• Vision and dental insurance
• Employer‑paid short‑term and long‑term disability insurance
• Employer‑paid basic life insurance
• 401k matching
• Profit sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world‑class CAT training and development
• Tuition reimbursement
• Tool purchase assistance to buy high‑quality tools at deep discounts
• Annual stipend toward the purchase of work bootsCompany incentive bonus program
• Paid veteran holiday annually to all service members
• Training and development programs
• Work uniforms and professional cleaning services
• Financial wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate’s experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.