Energy Efficiency Programs Coordinator

Rhode Island Energy; Johnston (RI); On-site; USD 50,000 - 70,000; Full time

Job summary

Rhode Island Energy in Rhode Island is seeking an Administrative and Project Coordination Specialist to support energy efficiency programs. You will process incentive applications, enter data, track projects, and coordinate site verifications.

The role requires a bachelor's degree and 2–3 years of relevant experience. You will work with customers, vendors, and internal teams to ensure accurate documentation, timely payments, and high-quality customer service.

Qualifications

• Bachelor's degree required.
• 2–3 years of relevant work experience required.

Responsibilities

• Support customers, vendors, and internal account management staff with the processing of incentive applications, including data entry, project management, and project tracking.
• Enter incentive applications directly into the tracking software or validate incentive applications entered by customers or vendors.
• Review measures and proposed devices for eligibility.
• Follow up with customers, vendors, and internal account management staff to collect required documentation and the latest project installation updates.
• Coordinate site verification inspections with inspection partners.
• Prepare customer-facing documentation for acceptance.
• Track the installation of incentivized measures and update the tracking software with timely project information, including project notes, probability of completion, and estimated completion dates.
• Perform quality assurance checks on projects and resolve any concerns.
• Coordinate with the Program Manager to issue project payments.
• Provide customers with a superior customer experience.
• Provide contract and invoice payment support for Customer Program staff and contractors.
• Perform quality control checks on vendor invoice submissions to ensure compliance with program and contract guidelines and accounts payable principles.
• Follow up with vendors to collect additional documentation to support payments when necessary.
• Troubleshoot payment issues.
• Assist with purchase order requisitions in coordination with Customer Program staff and Procurement.
• Evaluate and monitor purchase order (PO) balances to inform next steps with Program Managers and Procurement.
• Maintain a central repository of all Customer Program contracts.

Education

Bachelor's degree

Job description

Rhode Island Energy in Rhode Island is seeking an Administrative and Project Coordination Specialist to support energy efficiency programs. You will process incentive applications, enter data, track projects, and coordinate site verifications.

The role requires a bachelor's degree and 2–3 years of relevant experience. You will work with customers, vendors, and internal teams to ensure accurate documentation, timely payments, and high-quality customer service.