Technical Analyst in Detroit

Energy Jobline ZR; Detroit (MI); On-site; USD 30,000 - 47,000; Full time

Job summary

Energy Jobline ZR is seeking a Technical Analyst to review energy assessment reports, create scopes of work for home-based assessments, and coordinate with contractors to ensure timely delivery.

You will perform QA on whole-home assessments, assist with data collection, and train energy assessors on best practices, requiring a BPI Analyst Certification and a valid driver’s license.

Qualifications

• Requires BPI Analyst Certification.
• Training in weatherization and energy efficiency principles.
• Excellent communication and interpersonal skills.
• Comfortable in urban and rural settings with diverse backgrounds.
• Ability to work independently or in a team.
• Willing to work flexible schedule including some evenings and weekends.
• Clean driving record and valid driver's license.
• Ability to pass criminal background check and drug screening.

Responsibilities

• Review energy assessment reports and create scope of work for home-based assessments.
• Send scope of work to contractors and follow up on work orders.
• Complete whole home assessments as needed and review reports.
• Assist with quality control and QA of assessments.
• Data entry and maintenance of spreadsheets related to contractor work.
• Provide updates on work orders to project staff and contact center representatives.
• Assist with contractor onboarding and training of energy assessors.

Skills

Communication skills

Interpersonal skills

Teamwork

Attention to safety

Flexible schedule

Driving

Education

BPI Analyst Certification

Weatherization/energy efficiency training

Job description

Job DescriptionJob Description

Under the direction of the Technical Program Manager, the Technical Analyst will review energy assessment reports and create a scope of work for a home-based assessment report. The analyst will also be responsible for sending scope of work to contractors and follow up on work order request as needed. This role will also complete whole home assessments as needed and review whole home assessment reports. Assist with quality control and quality assurance of whole home assessments. Assessments may include assessing of building performance in depth data collection, interface with multiple databases, installation of energy saving devices, customer energy savings education and reporting on these findings.

DUTIES AND RESPONSIBILITIES

• Handle all assigned customer complaints related to Weatherization and contractor installs.
• Work as an auditor when needed.
• Performs related work as required.
• Review Energy Assessment reports and create a scope of work for a home based on assessment reports.
• Send scope of work to be completed by contractors.
• Assist Technical Program Manager and provide feedback to contractors about the quality of work performed.
• Attend and contribute to relevant program meetings as needed.
• Follow up on work order request sent to contractors as needed.
• Data entry and maintain spreadsheets regarding work sent out to contractors as needed.
• Be a resource for project specialists and contact center representatives to provide updates on work orders sent to contractors.
• Assist Technical Program Manager with contractor onboarding as needed.
• Assist Technical Program Manager train energy assessors on best practices for compiling assessment reports as needed.
• Assist with Fleet Management as directed by Technical Program Manager
• All other assignments as assigned by Technical Program Manager

Qualifications:

• Building Performance Institute (BPI) analyst certification required
• HVAC installation and repair.
• Training in weatherization and energy efficiency principals and techniques
• Excellent communication and interpersonal skills.
• Comfortable working in urban and rural setting with people of diverse background
• Exercises good judgment and maintains safety at all times.
• Able to lead, motivate, be diplomatic, and build positive rapport with customers.
• Communicate with technical and non-technical individuals.
• Work independently and/or as a team member.
• Able to work flexible schedule, including some later evenings and weekends.
• Ability to bend, stoop and reach.
• Able to learn and work with new technology (e.g. handheld data devices).
• Current driver's license and good driving record.
• Must be able to pass criminal background check and drug screening.