Energy Center Operator/Boiler Operator

MHM Support Services; Town of Springfield (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Tuition support

Retirement plans

Paid time off

Job summary

Mercy is seeking an Energy Center Operator to operate, maintain, and repair boiler, HVAC, refrigeration, and related systems across large hospital campuses. The role emphasizes safe environments and exceptional Environment of Care, with strong customer service and communication skills.

Minimum requirements include 1–3 years of HVAC/refrigeration experience, EPA Universal Certification, and applicable boiler/refrigeration licensure as specified by Mercy locations.

Qualifications

• 1–3 years of commercial HVAC, boiler, and refrigeration experience.
• EPA Universal Certification for handling refrigerants.
• Valid driver’s license for Mercy locations.
• Licensure requirements as specified by Mercy locations (various Boiler Operator licenses).
• Must communicate clearly and follow technical manuals.

Responsibilities

• Operate, maintain, and repair electrical, refrigeration, heating, cooling, and ventilation systems.
• Support a safe working environment and Environment of Care for Mercy.
• Provide exceptional customer service and communicate effectively with stakeholders.
• Follow manuals and use software such as Outlook, TMS, Nuvolo.
• Prioritize work and manage time and materials efficiently.

Skills

Boiler operation

HVAC

Refrigeration

Electrical distribution

Control systems

Customer service

Communication

Mathematics

Mechanical aptitude

Manual dexterity

Education

High School diploma or equivalent

1 year direct relevant experience

Tools

Outlook

TMS

Nuvolo

Job description

Find your calling at Mercy! This is a skilled position requiring advanced knowledge of boiler, HVAC, refrigeration, electrical distribution, and control system maintenance and operation. The position will support large hospital campuses. The Energy Center Operator provides the necessary skill to operate, maintain, and repair various electrical, refrigeration, heating, cooling, and ventilation systems. Utilizes exceptional customer service and communication skills. The purpose of this position is to ensure a safe working environment and support an exceptional Environment of Care for Mercy.

Position Details:

Must have general manual dexterity, basic math knowledge, and mechanical aptitude.

Minimum Required Qualifications Education:

High School, equivalent, or 1 year direct relevant experience

Licensure:

• Valid Driver’s License for all Mercy locations
• Mercy Arkansas Hospitals require High Pressure Boiler Operator’s License administered by Arkansas Dept. of Labor and Licensing where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• Mercy OKC Hospital requires Class II Boiler Operator's License administered by Oklahoma City where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• Mercy OKC Hospital requires Class II Boiler Operator's License administered by Oklahoma Dept. of Labor where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• Class C Tank Operator Training and Certification required for all Mercy locations with underground storage tanks. Must achieve certification within 90 days of employment.
• EPA Universal Certification as required by 40CFR, Part 82, Subpart F for all Mercy locations. Must achieve certification within 12 months of employment.

Experience:

1 to 3 years commercial experience working with HVAC, boilers, and refrigeration equipment.

Certification/Registration:

EPA approved Universal Certification for handling Refrigerants

Other Skills and Knowledge:

• Requires oral and written communication skills to communicate with customers and follow instructions.
• Verbal ability required to read and understand technical manuals. Ability to teach or conduct learning sessions as needed.
• Numerical ability required to make calculations for testing, installation, measurement, estimation and repair of equipment.
• Ability to prioritize work assignments, conceptualize and formulate finished product.
• Form perception is required when measuring and installing parts and equipment.
• Requires knowledge and use of various computer software such as Outlook, TMS and or Nuvolo.
• Ability to manage time and materials efficiently. Completes work assignments in a high-quality manner and the lowest cost to Mercy.
• Requires exceptional customer service skills and ability to achieve department goals.
• Spatial ability required to understand forms and relationships when working from blueprints or specifications.
• Incumbent must achieve favorable results on both oral and written competency exam prior to advancing to ECO III.
• Requires general manual dexterity, basic math knowledge, and mechanical aptitude.
• Exposure to extreme temperatures, electric shock, and loud noise.

Preferred Qualifications Education:

2 or more years of training in a Technical or Vocational School

Licensure:

Boiler, HVAC, or Refrigeration

Experience:

5 or more years working in a facility maintenance position within a healthcare environment

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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