ENERGY ASSISTANCE RECORDS TECHNICIAN

Graceworks Lutheran Services; Bemidji (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay

Paid time off

Job summary

BI-County Community Action Programs, Inc. seeks an entry-level clerical assistant in Bemidji, MN. Responsibilities include data entry, file scanning, prioritizing emergency requests, and referrals to BI-CAP or other agencies.

Proficiency with Laserfiche and general computing is required. The role is 40 hours/week, seasonal from Oct 1 through mid-Feb, with holiday pay and PTO eligible. HS diploma or GED accepted; clerical experience preferred; strong communication and customer-service mindset are

Qualifications

• Entry-level role requiring reading, communication, math, computer, and problem-solving skills.
• Clerical experience preferred.
• Strong customer-service skills and empathy.

Responsibilities

• Data entry, scanning, logging and prioritizing files.
• Work with Laserfiche, the statewide data base, and computers.
• Screen all incoming calls and prioritize emergency requests.
• Refer clients to BI-CAP or other agencies as needed.
• Develop spreadsheets to track client data.
• Handle incoming mail and scan documentation.

Skills

Reading

Communication

Math

Computer

Problem-solving

Education

High School or GED

Tools

Laserfiche

Computers

Job description

Bi-County Community Action Programs, Inc.is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans). To read more about this, view the EEO is the Law poster.

• You have strong communication skills; you can provide clear information by writing, phone or in person.
• You have excellent customer-service skills. You have patience, compassion and empathy for others – especially in stressful or difficult situations.
• You are detailed oriented. You can perform tasks with attention to details.
• You’re organized, good at managing multiple tasks, paperwork and documentation.

A Day in the Life

• You’ll do data entry and scan, log and prioritize files.
• You’ll work with laserfische, a statewide data base, and computers.
• You’ll screen all incoming calls and prioritize emergency requests.
• You’ll do referrals to other services at BI-CAP or other agencies.
• You’ll develop spreadsheets to track client data.
• You’ll handle incoming mail and scan documentation received.

Qualifications

• This is an entry-level position requiring reading, communication, math, computer, and problem- solving skills equivalent to High School or GED. Clerical experience is preferred.

Wages

• 40 hours/week, $15.56- $21.78/hour, depending on qualifications. Approximately 5-months seasonal position: Oct. 1 through mid-Feb (depending on funding). Eligible for holiday and PTO.
• Schedule: M-F 8:00-4:30 Full Time Seasonal.