Data Entry Clerk

Ozarks Area Community Action Corporation (OACAC); Springfield (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employer-Paid Health Insurance Option

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Time Off

Paid Sick Leave

Paid Holidays

Tuition Assistance

Paid Training and Professional Dev. Op

Family-Friendly Work Environment

Positive Team Culture

Job summary

Ozarks Area Community Action Corporation (OACAC) is seeking a LIHEAP Data Entry Clerk at the Central Office to process applications, review documentation, and enter data into program systems. You will assist participants through the application process, ensuring accuracy, efficiency, and confidentiality.

Qualified applicants have a high school diploma or GED and basic data entry skills; experience with energy assistance programs is a plus.

Qualifications

• High school diploma or GED required.
• Basic office, clerical, phone and data entry skills.
• Ability to learn and follow program guidelines and computer systems.

Responsibilities

• Review and process LIHEAP applications and supporting documentation.
• Enter and maintain accurate participant information in program systems.
• Communicate with participants regarding application status and required information.
• Maintain confidentiality and accurate program records.
• Stay informed of program requirements and participate in required training.

Skills

Data entry

Attention to detail

Communication

Confidentiality

Time management

Driver's license

Education

High school diploma or GED

Job description

LIHEAP Data Entry Clerk

Department: Low Income Home Energy Assistance Program (LIHEAP)

Location: OACAC Central Office

Reports Directly To: LIHEAP Supervisor

Employment Type: Full-Time

FLSA Status: Non-Exempt

Salary: $16.00 - $16.50 Hourly

About Us

Ozarks Area Community Action Corporation (OACAC) is a nonprofit organization dedicated to reducing poverty and strengthening communities by providing services and support to individuals and families throughout the Ozarks.

Position Overview

The LIHEAP Data Entry Clerk supports the Energy Assistance and Energy Crisis Intervention programs by processing applications, reviewing documentation, entering information into program systems, and assisting participants throughout the application process. This position plays an important role in ensuring applications are processed accurately, efficiently, and confidentially.

Key Responsibilities

• Review and process LIHEAP applications and supporting documentation.
• Enter and maintain accurate participant information in program systems.
• Communicate with participants regarding application status and required information.
• Maintain confidentiality and accurate program records.
• Stay informed of program requirements and participate in required training.

Minimum Qualifications

• High school diploma or GED.
• Basic office, clerical, phone, and data entry skills.
• Ability to learn and follow program guidelines and computer systems.

Preferred Qualifications

• Previous data entry, clerical, customer service, or administrative experience.
• Experience working with energy assistance or community service programs.

Required Skills And Abilities

• Strong attention to detail and accuracy.
• Ability to communicate professionally with participants and coworkers.
• Ability to work independently and manage a high volume of work.
• Ability to maintain confidentiality and handle sensitive information.
• Valid Missouri driver's license and appropriate vehicle insurance.

Compensation

• $16.00 - $16.50 hourly

Benefits

• Employer-Paid Health Insurance Option
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Paid Sick Leave
• Paid Holidays
• Tuition Assistance
• Paid Training and Professional Development Opportunities
• Family-Friendly Work Environment
• Positive Team Culture

Pre-Employment Requirements

Employment is contingent upon completion of required background checks and other pre-employment requirements applicable to the position.

Equal Opportunity Employer

Ozarks Area Community Action Corporation (OACAC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected status.