Energy Advisor (Lancaster)

South Central Power Company; Lancaster (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Full wellness program

401(k) and pension plan

Education assistance

Job summary

South Central Power Company is seeking a motivated Energy Advisor at their Lancaster, Ohio office. This position involves providing advice on energy consumption, promoting energy efficiency, and educating community organizations.

Candidates should have at least five years of experience in customer service roles within the energy sector and possess strong communication skills. South Central Power offers a competitive salary and an extensive benefits package.

Qualifications

• Minimum five years’ experience with energy companies in customer service or similar roles.
• Ability to work in a team environment with shared responsibilities.
• Exceptional written and oral communication skills are essential.

Responsibilities

• Provide advice and consultation on energy consumption and efficiency.
• Conduct safety demonstrations for community organizations.
• Educate members about cooperative operations and energy technologies.

Skills

Customer service

Creative problem solving

Effective communication

Time management

Education

Bachelor’s degree or equivalent experience

Job description

Job Type

Full time, eligible for hybrid remote work

South Central Power Company

South Central Power Company is seeking a motivated individual to fill the position of Energy Advisor at our Lancaster, Ohio office.

Responsibilities

Responsible for providing advice, consultation and solutions to residential and small business members regarding:

• Energy consumption using advanced metering, AI systems, on‑site end use investigation at customer’s location, and live meter test
• Energy efficiency and savings options including customized and AI generated recommendations
• Energy programs such as load management, individual and community solar, smart technologies
• Power quality investigations from simple blink explanations to coordinating multi‑department remote monitoring investigation
• Education of overall cooperative operations including the role of distribution, transmission, and generation
• Safety demonstrations to students, community organizations, and public servants
• Current topics such as impact of data centers, new energy technologies, EVs, electrification

The selected candidate will receive incremental training to achieve selected certifications within two years from hire date. Additional demonstrated skills and certifications will support opportunities for advancement within the job family. This position will report to the Energy Services Manager.

Job Related Qualifications

What the job requires:

• Applicant should have a minimum of five years’ experience with an energy company(ies) in areas of customer service, consultation, marketing, operations, or similar experience.
• Bachelor’s degree or similar experience is required. In lieu of a bachelor’s degree, a minimum of five years of relevant energy experience will be considered.
• Ability to work in a team environment with shared responsibilities to complete a project.
• Required skills include creative problem solving, inquisitive personality, efficient time management, and friendly yet firm negotiations.
• Candidates must have exceptional written, oral, and listening skills to effectively communicate with members, vendors and the public while promoting the energy cooperative culture.

Preferences:

• Knowledge of electric, natural gas, or water utility accounting, billing, rates, marketing, metering, operations, and/or engineering is preferred.
• Additional formal training or experience with energy cooperative principles, HVAC systems, public speaking, mathematics and/or composition preferred.

We do not offer visa sponsorship or accept candidates on work visas at this time.

EEO – Minorities/Females/Disabled/Veterans

South Central Power is a drug free workplace.

Benefits Information

South Central Power offers a competitive salary and strong benefits package. Here’s a snapshot of the programs we offer:

• Competitive compensation
• Workplace flexibility programs
• Full wellness program including onsite fitness facilities and wellness reimbursement
• Paid time off – helping you rest and recharge
• Medical, dental and vision insurance
• Flexible spending and health savings accounts
• A 401(k) plan and defined pension plan helping you achieve those retirement goals
• Life insurance programs for employee, spouse and children
• Disability insurance for peace of mind
• Education assistance
• Employee assistance program – there when you need it most

Notice of Equal Opportunity Employment

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.