Energetic Sports Retail Teammate - Customer Experience

Rally House; Lewis Center (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Rally House in Lewis Center, OH is seeking a Teammate to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations with energy and pride.

You will follow playbooks, assist customers, and help maintain clean, organized fixtures. This role emphasizes teamwork, initiative, and a passion for sports retail in a fast-paced environment.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Merchandising tasks: folding, hanging, replenishment, recovery.
• Deliver a welcoming, energetic customer experience using the Party model.

Skills

Fast-paced environment

Clear communication

Enthusiastic sports retail

Time management

Job description

Rally House in Lewis Center, OH is seeking a Teammate to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations with energy and pride.

You will follow playbooks, assist customers, and help maintain clean, organized fixtures. This role emphasizes teamwork, initiative, and a passion for sports retail in a fast-paced environment.