Energetic Shift Leader: Train, Lead & Elevate Guests

Pollo Campero; Rumford (RI); On-site; USD 26,863 - 27,552; Full time

Job summary

Pollo Campero is seeking a Shift Manager in Rumford, Rhode Island, to lead and develop the crew while ensuring excellent customer service. Responsibilities include planning shifts, verifying compliance, assisting the General Manager, and managing operations. Candidates must have a High School Diploma and at least 1 year of relevant experience, along with bilingual proficiency in English and Spanish preferred. The pay range is between $19.50 - $20.00 per hour.

Qualifications

• 1+ year of experience in similar roles or with customer experience.
• Preferred: Food Handlers Card/ServSafe Certification.
• Ability to lift and push 50 lbs and stand for long periods.

Responsibilities

• Plan and oversee duties and responsibilities for each shift.
• Coach and lead a team with no supervision.
• Handle customer satisfaction and complaints.

Skills

Leadership potential

Customer service

Bilingual (English & Spanish)

Interpersonal communication

Education

High School Diploma or equivalent

Job description

Pollo Campero is seeking a Shift Manager in Rumford, Rhode Island, to lead and develop the crew while ensuring excellent customer service. Responsibilities include planning shifts, verifying compliance, assisting the General Manager, and managing operations. Candidates must have a High School Diploma and at least 1 year of relevant experience, along with bilingual proficiency in English and Spanish preferred. The pay range is between $19.50 - $20.00 per hour.