Energetic Service Advisor | Customer Experience & Growth

NRA-19 AAG Raleigh, LLC; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee discounts on services

Job summary

Nissan of Raleigh, part of the Anderson Automotive Group, seeks an Automotive Service Advisor to deliver friendly, professional service to guests bringing in their vehicles for maintenance and repairs.

Ideal candidates communicate well, manage time effectively, and build rapport with customers while guiding them through the service process and ensuring the highest level of customer satisfaction.

Qualifications

• Customer-focused individuals with friendly and outgoing personalities.
• Excellent communication and organizational skills are essential.
• Commitment to delivering high-quality service and maintaining manufacturer standards.

Responsibilities

• Assist customers through the service process from intake to finish.
• Explain recommended maintenance and repairs in a clear, professional manner.
• Follow up with guests to ensure satisfaction and foster retention.
• Maintain accurate records and coordinate with technicians and service advisors.

Skills

Friendly personality

Strong communication

Time management

Rapport building

Customer service experience

Education

High school diploma or equivalent

Job description

Nissan of Raleigh, part of the Anderson Automotive Group, seeks an Automotive Service Advisor to deliver friendly, professional service to guests bringing in their vehicles for maintenance and repairs.

Ideal candidates communicate well, manage time effectively, and build rapport with customers while guiding them through the service process and ensuring the highest level of customer satisfaction.