Energetic Game Facilitator - Flexible Schedule & Growth

Activate Games; Burlington (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Flexible schedule

Job summary

Activate Games in Burlington, MA is seeking a dynamic Game Facilitator who keeps guests engaged and moving. You will check in players, handle payments, and guide groups through the experience, ensuring a smooth, fun start.

This role requires energy, reliability, and a customer-first mindset. You should enjoy working evenings and weekends, be comfortable around technology, and help maintain the gaming areas. Training provided.

Qualifications

• Clear communication with customers and team.
• Ability to multitask in a fast-paced environment.
• Strong time management and prioritization.
• Flexibility to work evenings, weekends and holidays.
• Willingness to work varied shifts from morning to late night.
• Outgoing and friendly demeanor helping crowds.
• Commitment to delivering an exceptional guest experience.
• Demonstrated calmness under pressure during busy times.
• Basic troubleshooting for game equipment.

Responsibilities

• Check customers in, take payments, and make reservations.
• Brief new groups prior to the start of the game.
• Monitor customers in the gaming area and provide explanations if necessary.
• Participate with customers in active games to ensure an excellent experience.
• Maintain the rooms by cleaning, painting, and any required maintenance.
• Troubleshoot, identify, and make minor repairs in case of a malfunction.

Skills

Communication

Multi-tasking

Time management

Flexibility

Evenings/weekends

People skills

Customer service

Calm under pressure

Technical troubleshooting

Job description

Activate Games in Burlington, MA is seeking a dynamic Game Facilitator who keeps guests engaged and moving. You will check in players, handle payments, and guide groups through the experience, ensuring a smooth, fun start.

This role requires energy, reliability, and a customer-first mindset. You should enjoy working evenings and weekends, be comfortable around technology, and help maintain the gaming areas. Training provided.