Energetic Fan Experience Associate

Rally House; Port Matilda (Centre County); On-site; USD 26,000 - 31,000; Full time

Job summary

Rally House is seeking a Teammate to create a welcoming, engaging store experience for guests while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

The role emphasizes delivering energetic brand representation, assisting guests with product recommendations, and maintaining clean, organized fixtures in a fast-paced retail setting.

Qualifications

• Ability to work effectively in a fast-paced, team-oriented environment.
• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time management skills with the ability to prioritize tasks.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Fast-paced env

Communication

Teamwork

Time management

Job description

Rally House is seeking a Teammate to create a welcoming, engaging store experience for guests while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

The role emphasizes delivering energetic brand representation, assisting guests with product recommendations, and maintaining clean, organized fixtures in a fast-paced retail setting.