Energetic Customer Service & Sales Rep | Full-Time

istaffpros; Cloverdale (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive guaranteed hourly wage

Commission and Bonus opportunities

Holidays off

Paid time off

Licensing and Continuing Education reimbursement

Paid product training

Career advancement opportunities

Employee Rewards and Discounts

Job summary

A family-owned agency in Cloverdale, CA is looking for a Customer Service Sales Representative. In this full-time role, you will assist customers through inbound calls, resolve service inquiries, and maintain positive communication. The ideal candidate should have strong communication skills, a high-energy approach, and a high school diploma. Benefits include competitive pay, commission opportunities, paid time off, and career advancement. An active Property and Casualty insurance license for California is required.

Qualifications

• Professional and confident in a customer service role.
• Willingness to accept feedback and work collaboratively.
• Research and identify solutions to client-related problems.

Responsibilities

• Assist with inbound customer calls.
• Resolve client service inquiries as needed.
• Follow-up with existing and potential clients.
• Review billing questions with clients.

Skills

Outstanding written and verbal communication

Ability to juggle multiple priorities

High-energy, positive approach

Computer skills with knowledge of Windows and Microsoft Office

Bilingual in Spanish

Education

High school or equivalent

Job description

A family-owned agency in Cloverdale, CA is looking for a Customer Service Sales Representative. In this full-time role, you will assist customers through inbound calls, resolve service inquiries, and maintain positive communication. The ideal candidate should have strong communication skills, a high-energy approach, and a high school diploma. Benefits include competitive pay, commission opportunities, paid time off, and career advancement. An active Property and Casualty insurance license for California is required.