Endpoint & Workstation Deployment Engineer

Thrivenextgen; Wixom (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Thrive is seeking a motivated IT professional to serve as a point of escalation within Thrive’s Workstation Deployment Center in Wixom, Michigan. You will assist in overcoming obstacles during workstation builds, document processes for new clients, and collaborate with the manager to identify clients suited for AWD.

The ideal candidate has 1–2 years of desktop support or imaging experience, strong problem-solving and communication skills, and familiarity with Active Directory and Microsoft

Qualifications

• Bachelor’s Degree or technical degree or equivalent work experience.
• 1–2 years desktop support/imaging experience.
• Experience installing, troubleshooting, and customizing Microsoft Office including Outlook configurations.
• Experience troubleshooting workstation hardware issues.
• Knowledge of Active Directory.

Responsibilities

• Serve as escalation point within the Workstation Deployment Center.
• Help colleagues overcome obstacles during workstation builds.
• Document workstation build processes for new clients.
• Collaborate with manager to identify clients suitable for AWD.

Skills

Problem solving

Desktop support / imaging

Office / Outlook configuration

Active Directory

Communication skills

Teamwork

Education

Bachelor’s degree or technical degree

Tools

Microsoft Office suite

Intune

Azure Active Directory

VMware

Job description

Thrive is seeking a motivated IT professional to serve as a point of escalation within Thrive’s Workstation Deployment Center in Wixom, Michigan. You will assist in overcoming obstacles during workstation builds, document processes for new clients, and collaborate with the manager to identify clients suited for AWD.

The ideal candidate has 1–2 years of desktop support or imaging experience, strong problem-solving and communication skills, and familiarity with Active Directory and Microsoft