About the Role
Our client, a progressive e-commerce company, is seeking a skilled Endpoint Security Administrator to join their IT security team. This role is fully remote, allowing you to contribute to a secure digital environment from anywhere in South Africa. You will be responsible for deploying, managing, and maintaining endpoint security solutions across all company devices, ensuring protection against malware, ransomware, and other cyber threats. The ideal candidate will have a strong technical background in endpoint protection technologies, a proactive approach to security, and excellent troubleshooting skills. You will work to optimize security configurations, monitor endpoint activity, and respond to security alerts related to workstations and mobile devices. This is an excellent opportunity to enhance the security posture of a growing online business and work with a dynamic, remote-first team. Your efforts will directly contribute to safeguarding user data and ensuring business continuity in the Eastern Cape and beyond.
Key Responsibilities
- Deploy, configure, and manage endpoint security solutions, including antivirus, EDR (Endpoint Detection and Response), and anti-malware software.
- Monitor endpoint security alerts and investigate potential threats and incidents.
- Perform root cause analysis of security incidents and implement remediation strategies.
- Develop and enforce endpoint security policies and configurations across all company devices.
- Ensure all endpoints are up-to-date with the latest security patches and software updates.
- Conduct regular vulnerability scans on endpoints and report findings.
- Assist in developing and executing incident response plans related to endpoint compromises.
- Collaborate with IT support teams to troubleshoot endpoint security issues.
- Stay current with emerging endpoint threats and security technologies.
- Maintain accurate documentation of endpoint security configurations, policies, and incident reports.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience.
- 2-4 years of experience in IT support, system administration, or endpoint security.
- Proven experience with managing and configuring endpoint security tools (e.g., CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, Sophos).
- Strong understanding of operating systems (Windows, macOS) and network security principles.
- Knowledge of malware, ransomware, and other endpoint attack vectors.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Ability to work independently and manage tasks effectively in a remote setting.
- Good communication and collaboration skills.
- Relevant certifications such as CompTIA Security+, Endpoint Security Administrator, or similar are beneficial.
- Experience with scripting for automation (e.g., PowerShell) is a plus.
Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Fully remote work arrangement with a home office stipend.
- Generous paid time off and public holidays.
- Opportunities for professional development and advanced training.
- Access to modern endpoint security tools and technologies.
- Pension fund contributions and retirement planning support.
- A collaborative and supportive remote team environment.
- Regular virtual team events and engagement activities.
- Contribution to the security of a growing e-commerce platform.