Endpoint Operations technician

HCLTech; Charlotte (NC); On-site; USD 42,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

10 days of paid time off per year

10 paid holidays per year

Job summary

A leading tech company is seeking an experienced Endpoint Operations Technician in Charlotte, NC. The ideal candidate will have at least 5 years of hands-on experience with Azure Virtual Desktops and SCCM administration. Responsibilities include providing Endpoint Operations support, managing software deployments, and ensuring effective patch management. Competitive salary within a range of $42,000 to $78,000 annually, with associated benefits.

Qualifications

• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge of Microsoft Azure, FsLogix, GPO and Active Directory.
• Experience developing and testing software packages.

Responsibilities

• Provide day-to-day Endpoint Operations support.
• Administer and deploy software using SCCM.
• Manage patching, imaging, and automation tasks.

Skills

Hands-on experience with Azure Virtual Desktops

SCCM administration

Active Directory management

PowerShell scripting

ITIL framework

Endpoint Protection Engineering

Tools

SCCM

InstallShield

Azure

Windows 10/11

Job description

Overview

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,000.00/yr - $78,000.00/yr

Position

Endpoint Operations Technician

Responsibilities

• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with day-to-day Endpoint Operations and escalations support.
• Experience developing and testing software packages using InstallShield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Experience in software development life cycle methods and current technologies.
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including BIOS and firmware updates, service pack upgrades, and application-based updates.
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
• Working knowledge of the ITIL framework.
• Expert End Point Protection Engineering.
• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.

Disclaimers

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Notes

Referral and location-based information, and other job postings linked in the description are not included in this refined description.