Endpoint Management Engineer (L2) – Intune & SCCM/MECM (Fully Remote)

Jobgether; États-Unis; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Jobgether is seeking a skilled IT Support specialist to provide Level 2 support for Windows endpoints, incidents, and service requests using Microsoft Intune and SCCM/MECM.

You will manage device enrollment, configuration profiles, patching, software deployment, and compliance monitoring across enterprise Windows environments.

You will collaborate with Level 1, security, and infrastructure teams to resolve incidents and support follow-the-sun operations across international time zones.

Qualifications

• Experience providing Level 2 support for Windows endpoints
• Experience with Microsoft Intune and SCCM/MECM
• Ability to collaborate across time zones and teams

Responsabilités

• Provide Level 2 support for Windows endpoint incidents and service requests using Microsoft Intune and SCCM/MECM.
• Manage device enrollment, configuration profiles, patching, software deployment, and compliance monitoring for enterprise Windows environments.
• Collaborate with Level 1, security, and infrastructure teams to resolve incidents and support follow-the-sun operations across international time zones.

Description du poste

• Provide Level 2 support for Windows endpoint incidents, device issues, and service requests using Microsoft Intune and SCCM/MECM.
• Manage device enrollment, configuration profiles, patching, software deployment, and compliance monitoring for enterprise Windows environments.
• Collaborate with Level 1, security, and infrastructure teams to resolve incidents, maintain SLAs, and support follow-the-sun operations across international time zones.