Senior Endpoint Engineer — MECM/Intune Specialist

Coca-Cola Bottlers (CONA Services); Bedford (NH); On-site; USD 90,000 - 100,000; Full time

Job summary

The Senior Client Technician is a senior technical resource within Client Services focused on endpoint engineering, software deployment, mobility, and complex end-user support. The role serves as an escalation point and helps design, implement, and improve secure, reliable client technology solutions across the enterprise.

Administer MECM/SCCM, Intune, and Jamf for enrollment, configuration, and device lifecycle across Windows, macOS, iOS/iPadOS, and Android.

Qualifications

• 8+ years in desktop engineering, endpoint management, or advanced end-user support.
• Hands-on MECM/SCCM experience including deployment, patching, and troubleshooting.
• Hands-on experience with Intune and Windows Autopilot for enrollment and deployment.
• Experience managing mobile and Apple devices with Intune, Jamf, or similar.
• Strong knowledge of Windows endpoints plus macOS/iOS/Android basics and Microsoft 365.
• Knowledge of endpoint security, encryption, and least-privilege practices.
• Strong troubleshooting, documentation, and collaboration skills.

Responsibilities

• Administer MECM/SCCM including packaging, software distribution, OS deployment, and patching.
• Manage device enrollment and lifecycle across Windows, macOS, iOS/iPadOS, and Android with Intune and Jamf.
• Define endpoint configurations, security baselines, apps, updates, and lifecycle practices.
• Escalation point for complex endpoint and device-management issues, with occasional after-hours support.
• Provide technical leadership on strategic projects with cross-functional teams.
• Improve service quality through documentation, coaching, automation, and root-cause analysis.
• Use ServiceNow to manage incidents, requests, changes, and assets.
• Support regional printing services and vendor coordination.

Skills

MECM/SCCM

Intune

Jamf

Windows endpoints

Endpoint security

Troubleshooting

Documentation

Collaboration

Education

Bachelor's degree in Computer Science or related

Tools

ServiceNow

Job description

The Senior Client Technician is a senior technical resource within Client Services focused on endpoint engineering, software deployment, mobility, and complex end-user support. The role serves as an escalation point and helps design, implement, and improve secure, reliable client technology solutions across the enterprise.

Administer MECM/SCCM, Intune, and Jamf for enrollment, configuration, and device lifecycle across Windows, macOS, iOS/iPadOS, and Android.