Endpoint Engineering

Siri InfoSolutions Inc; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Siri InfoSolutions Inc in Phoenix, AZ is seeking a senior IT Staff Engineer 2 to lead Endpoint Engineering focused on Azure Virtual Desktop and modern end-user computing. You will optimize AVD environments, manage host pools, images, FSLogix profiles, and cost efficiency while mentoring other engineers.

Responsibilities include collaboration with security and infrastructure teams, advancing automation, and ensuring compliant, reliable endpoint services across the enterprise.

Qualifications

• 7+ years of experience in Endpoint Engineering or related fields.
• Bachelor's degree in a related field or equivalent experience.
• Advanced hands-on experience with Azure Virtual Desktop including host pools and image management.
• Advanced experience with Nerdio, Intune, MECM/SCCM, Azure AD, and endpoint lifecycle management.
• Strong knowledge of Active Directory, Entra ID, and Group Policy.
• PowerShell scripting, automation, and repeatable workflows.
• Experience with IT controls, audits, and regulated environments.
• Proven cross-functional leadership and project management skills.

Responsibilities

• Lead complex Endpoint Engineering and AVD initiatives end-to-end.
• Engineer and optimize AVD environments, including host pools and images.
• Leverage Nerdio, Intune, MECM/SCCM and AD/Entra ID for platform management.
• Improve reliability, security, automation, and monitoring of endpoint services.
• Mentor engineers and collaborate with security, infrastructure and stakeholders.
• Provide Tier 3/4 escalation support for Endpoint, AVD, and identity issues.
• Develop runbooks, diagrams, and repeatable operational procedures.

Skills

Azure Virtual Desktop

Nerdio

Intune

MECM/SCCM

Active Directory

Entra ID/Azure AD

Group Policy

PowerShell scripting

Automation

Endpoint remediation

Stakeholder management

Communication

Education

Bachelor's degree

Tools

FSLogix

Windows Autopilot

Azure

IGEL/UMS

TeamViewer

Job description

Role: Endpoint Engineering

Location: Phoenix, AZ - Onsite

Job Type: Fulltime

Job Summary

As an IT Staff Engineer 2 within Endpoint Engineering, you will serve as a senior engineer focused on Azure Virtual Desktop, endpoint management, and modern end-user computing platforms. This role is responsible for engineering, supporting, and optimizing secure, reliable endpoint and virtual desktop solutions using AVD, Nerdio, Intune, MECM, Active Directory, Entra ID, Group Policy, and related technologies. This position provides advanced hands‑on support for AVD operations, including host pools, session hosts, image management, FSLogix profiles, storage, performance, user experience, automation, and cost optimization. The role independently leads complex engineering work, mentors other engineers, supports audit and compliance requirements, and partners with cross‐functional teams while escalating enterprise architecture decisions to Principal Engineers or leadership as appropriate.

Responsibilities

• Lead complex Endpoint Engineering and AVD initiatives with minimal supervision from design through deployment and operational support.
• Engineer, administer, troubleshoot, and optimize Azure Virtual Desktop environments, including host pools, session hosts, golden images, FSLogix, storage, performance, and user experience.
• Use Nerdio, Intune, MECM, Azure, Active Directory, Entra ID, and Group Policy to manage endpoint and virtual desktop platforms.
• Improve reliability, security, automation, monitoring, recovery procedures, and operational standards for AVD and endpoint services.
• Support endpoint modernization efforts including Intune, Autopilot, Windows lifecycle management, compliance baselines, application deployment, and cloud‑managed endpoint capabilities.
• Provide advanced support for MECM/SCCM packaging, software deployment, patching coordination, endpoint configuration, and troubleshooting.
• Partner with security, infrastructure, desktop support, vendors, and business stakeholders to resolve complex endpoint, VDI, identity, and application delivery issues.
• Develop and maintain technical documentation, standards, runbooks, diagrams, scripts, and repeatable operational procedures.
• Evaluate solution designs, integrations, automation options, risks, costs, and long‑term supportability.
• Mentor engineers and support teams by sharing technical knowledge and promoting consistent engineering practices.
• Provide Tier 3/Tier 4 escalation support for complex endpoint, AVD, application, identity, and user experience issues.
• Support risk management, regulatory compliance, change management, and protection of systems and data.
• Complete work in a timely and accurate manner while providing clear communication and strong customer service.

The above job description is a summary of the job responsibilities and is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Qualifications

• 7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field.
• Bachelor's degree in related field required or equivalent experience.
• Advanced hands‑on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.
• Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, Windows endpoint configuration, application deployment, patching, compliance baselines, and endpoint lifecycle management.
• Advanced working knowledge of Active Directory, Entra ID/Azure AD, Group Policy, identity integration, access management, and related troubleshooting.
• Advanced experience with PowerShell scripting, automation, configuration management, endpoint remediation, and repeatable support workflows.
• Experience supporting secure and compliant endpoint environments, including IT controls, audit support, change management, security baselines, and regulated technology environments.
• Proven experience leading cross‑functional technical workstreams and managing multiple complex initiatives.
• Advanced communication, troubleshooting, documentation, and stakeholder management skills.
• Ability to work collaboratively while providing technical leadership on complex Endpoint Engineering and AVD initiatives.
• Financial Services or Banking experience preferred.
• May require up to 25% travel.

Preferred Qualifications

• Experience with AVD cost optimization, autoscaling, capacity planning, storage migrations, and user‑impact planning.
• Experience with Windows 11 lifecycle management, Autopilot, Intune compliance policies, and cloud‑managed endpoint capabilities.
• Experience with IGEL/UMS, thin‑client management, contractor endpoint access, and hardened endpoint configurations.
• Experience with TeamViewer, endpoint analytics, digital employee experience tools, or proactive remediation capabilities.
• Certifications such as AZ-900, Azure Administrator, Intune, MECM, PowerShell, or equivalent hands‑on experience preferred.
• Additional related education and/or experience preferred.

Commitment

• Willingness to be an integral member of a successful team.
• Dedication to providing the highest levels of service.
• Excellent attendance and reliability.
• Adherence to company policies and procedures.
• Dedicated to maintaining confidentiality in every aspect of the job.
• Provide on‑call support