Our Company
Oaktree is a leader among global investment managers specializing in alternative investments, with more than $220 billion in assets under management. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in credit, equity, and real estate. The firm has more than 1,400 employees and offices in more than 25 cities worldwide.
We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.
For additional information, please visit Oaktree's website at http://www.oaktreecapital.com/
Responsibilities
Endpoint Management & Engineering
- Own and continuously improve the modern endpoint management platform, including Microsoft Intune, Windows Autopilot, Microsoft Entra ID, and related technologies.
- Manage the full Windows endpoint lifecycle, including provisioning, enrollment, configuration, compliance, application deployment, patching, OS upgrades, troubleshooting, and retirement.
- Lead the transition from SCCM/MECM and Group Policy-based management to modern, cloud-native endpoint management, including decommissioning legacy infrastructure.
- Leverage AI-assisted tools and automation to improve endpoint engineering, monitoring, troubleshooting, reporting, and operational consistency.
Microsoft Intune & Modern Management
- Design, implement, and optimize Intune configuration profiles, compliance and security policies, application deployments, update rings, remediation scripts, and enrollment profiles.
- Support Microsoft Entra joined, hybrid-joined, co-managed, and cloud-native device management scenarios.
- Develop standardized processes for device provisioning, refresh , rebuilds , feature updates, and hardware lifecycle management.
Endpoint Security & Compliance
- Implement and maintain endpoint security controls, including BitLocker, Microsoft Defender, Windows LAPS, Windows Hello for Business, firewall policies, attack surface reduction rules, and security baselines.
- Configure and monitor compliance policies to ensure devices meet organizational security requirements.
Application & Operating System Management
- Package, deploy, test, and support applications using Intune, Win32 app deployment, Microsoft Store, PowerShell, and enterprise software distribution tools.
- Plan and execute Windows feature updates and OS migrations, including readiness assessments, pilot deployments, issue remediation, reporting, and production rollouts.
- Develop scripts, detection rules, remediation packages, and automation to improve operational efficiency.
Operational Support
- Act as the escalation point for complex endpoint issues involving Windows, Intune, Autopilot, SCCM, application deployment, compliance, authentication, and device management.
- Diagnose and resolve issues using endpoint logs, Intune reporting, Autopilot diagnostics, PowerShell, Event Viewer, SCCM client logs, and Entra device records.
- Participate in incident response, change management, root cause analysis, and continuous service improvement.
Documentation & Collaboration
- Maintain documentation for endpoint architecture, standards, policies, deployment processes, application packaging, and support procedures.
- Partner with Security, Identity, Infrastructure, Networking, Procurement, and Service Desk teams to deliver endpoint initiatives.
- Support audits, compliance efforts, risk assessments, and endpoint modernization projects.
Qualifications
Required Qualifications
- 5+ years of relevant experience
- Strong troubleshooting skills across Windows OS, device enrollment, endpoint policy, application deployment, network connectivity, certificates, user profiles, and endpoint security controls.
- Ability to write clear technical documentation and communicate effectively with technical and non-technical stakeholders.
Preferred Qualifications
- Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate, Azure Administrator Associate, or related Microsoft security and identity certifications.
- Experience migrating from SCCM/GPO-based environments to Microsoft Intune and modern endpoint management.
- Experience with Microsoft Entra Conditional Access, device compliance, Zero Trust, and Microsoft Defender for Endpoint.
- Experience managing Apple Business Manager, macOS, iOS/iPadOS, and Android devices through Intune.
- Experience with enterprise application packaging and deployment, including Win32, MSI/MSIX, detection rules, dependencies, and deployment rings.
- Experience supporting Windows Hello for Business, Cloud Kerberos Trust, Universal Print, VPN, virtual desktop/Citrix environments, and line-of-business applications.
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