Endpoint Engineer

General Dynamics Information Technology; Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

General Dynamics Information Technology is seeking an experienced Endpoint Engineer to manage the full lifecycle of endpoint devices. The role includes OS imaging, patch management, vulnerability remediation, and Tier 3 support using endpoint management tools.

You will ensure consistent endpoint configurations across the organization, document procedures, and collaborate with IT teams. A strong background in Windows and macOS management and a Top Secret clearance is preferred.

Qualifications

• Requires a bachelor's degree or equivalent experience.
• 5+ years' IT experience focused on client/endpoint management for Windows and macOS.
• Strong expertise with endpoint management tools and troubleshooting skills.

Responsibilities

• Manage lifecycle of endpoint devices for performance, reliability, and security.
• Perform OS imaging, configuration, and deployment for Windows and macOS.
• Implement patching, software delivery, and security updates via endpoint tools.
• Remediate endpoint vulnerabilities to maintain security compliance.
• Provide Tier 3 support for escalated endpoint issues and create documentation.

Skills

Endpoint management

OS imaging

Patch management

Vulnerability remediation

Tier 3 support

Education

Bachelor's degree

Tools

Endpoint management tools

Job description

Endpoint Engineer

Job Description:

We are seeking an experiencedEndpoint Engineerto join our team. The Endpoint Engineer will be responsible for managing the full lifecycle of endpoint devices, includingWindowsandmacOSsystems. The role includes OS imaging, patch management, vulnerability remediation, and providing Tier 3 support using endpoint management tools.

Responsibilities:

• Manage the lifecycle of endpoint devices, ensuring optimal performance, reliability, and security.
• Perform OS imaging, configuration, and deployment for Windows and macOS platforms.
• Utilize endpoint management tools implement patching, software delivery, and security updates.
• Proactively identify and remediate endpoint vulnerabilities to maintain compliance with security standards.
• Provide Tier 3 technical support for escalated endpoint issues, ensuring timely resolution.
• Create and maintain documentation for endpoint device configurations, processes, and troubleshooting procedures.
• Monitor endpoint management systems to ensure proper operation and scalability.
• Collaborate with IT teams to maintain consistency in endpoint setups across the organization.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field. Experience may be substituted for education.
• Minimum5+ yearsof experience in IT, with a focus on client/endpoint management for bothWindowsandmacOSdevices.
• Strong expertise withendpoint management tools.
• Proven ability to manage OS imaging, patching, and vulnerability remediation activities for large-scale environments.
• Solid troubleshooting skills for complex endpoint issues.
• Clearance Level Must Currently Possess: Top Secret
• Location: Onsite/ occasional hybrid allowed
• US Citizenship
• Valid US Passport
• DoD 8140 IAT II compliant