Endpoint Engineer

Mount Sinai Medical Center of Florida, Inc.; Miami Beach, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL seeks an Endpoint Engineer to design, deploy, configure, maintain, and secure end-user computing devices across the organization. You will ensure endpoint systems are compliant, reliable, and optimized to support daily clinical and administrative operations.

The role requires 5+ years of direct technical experience, a bachelor’s degree, and certifications such as A+ or Network+.

Qualifications

• A+ and/or Network+ certification or equivalent
• Bachelor’s degree required or equivalent experience
• 5+ years directly in technical IT roles
• Experience supporting Microsoft/M365, iOS, Azure, MDM, AD, networking

Responsibilities

• Attitude – Demonstrates teamwork and collaboration in IT.
• Communication – Plans and communicates IT processes.
• Service Delivery – Owns issues and ensures timely resolutions.
• Service Management – Manages deployment and patching for endpoints.
• Training – Trains IT staff on endpoint deployment and management.
• Issue Resolution – Escalates issues as needed with other teams.
• Support – Provides technical support and ITGC compliance.
• Efficiency – Monitors endpoints for non-compliance and remediates.
• Design – Contributes to IT policies around security and change management.
• Maintenance – Keeps OS and software refreshed across platforms.
• Knowledge – Applies best practices in endpoint management.

Skills

5+ years experience

End-user devices management

Education

Bachelor’s degree

Tools

Microsoft/M365

iOS

Azure

MDM

PC Workstations

Printers

Active Directory

Networking

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department: CC019350 Information Technology Job Description Summary:

The Endpoint Engineer is responsible for the design, deployment, configuration, maintenance, security, and lifecycle management of all end-user computing devices across the organization. This role ensures endpoint systems remain secure, compliant, reliable, and optimized to support business operations.

Position Responsibilities

• Attitude – Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues.
• Communication - Collaborate in the assessment, planning, communication and the implementation of processes.
• Service Delivery – Takes ownership of issues, ensures accuracy with deliverables, completes tasks according to timelines, demonstrates service recovery, and communicates in a consistent manner.
• Service Management – Tests, monitors, patches, application deployment and OS configuration for user endpoints governed by IT policies.
• Training - Provides training to Technical Services team for endpoint deployment and management to ensure quality, and operability of configurations.
• Issue Resolution - Resolves/escalates issues and collaborate with other teams if necessary.
• Support - Provides technical support in the assessment of, ITGC (Information Technology General Controls), responds to issues reported by user community and collaboration with IT teams.
• Efficiency - Proactively monitors endpoint environment to identify devices that are not compliant for remediation.
• Design - Contributes to the development of IT policies and procedures in areas of system access, Cybersecurity, change management, computer operations and system development.
• Maintenance - Demonstrates proficiency in competency on upkeep and patching of the operating systems and software delivery on multiple platforms.
• Knowledge - Demonstrates technical knowledge and best practices in the deployment of endpoint management and software delivery.
• Development - Implementation of operating systems standards and software delivery using guidelines provided by the IT policies, impacting all endpoints.

Qualifications

• License/Registration/Certification: A+ and/or Network + or equivalent certification or experience
• Education: Bachelor’s degree required or equivalent professional experience
• Experience: 5+ years years direct technical experience.
• Technical support with Microsoft/M365 and iOS, Azure, MDM, PC Workstations, Printers, Active Directory, Networking

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements: Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.