Endpoint Engineer

IS3 Solutions; Jersey City (NJ); On-site; USD 90,000 - 150,000; Full time

Job summary

IS3 Solutions is seeking an experienced Endpoint Platform Engineer to manage IGEL thin clients, Linux-based endpoints, and Workspace ONE across enterprise environments.

The role focuses on stabilizing, maintaining, and evolving the endpoint platform, while troubleshooting hardware and OS issues and collaborating with EUC, security, and infrastructure teams.

This hands-on position requires 5+ years in enterprise endpoint support and a proven track record in large-scale deployments.

Qualifications

• 5+ years of experience supporting endpoint or desktop environments in enterprise settings.
• Hands-on experience with IGEL or similar thin client platforms.
• Working knowledge of Linux at endpoint level.
• Strong hardware troubleshooting across enterprise endpoints.
• Experience with Workspace ONE / AirWatch (Omnissa) or similar MDM platforms.
• Strong OS- and endpoint-level troubleshooting skills.
• Experience in fast-paced, large-scale environments.

Responsibilities

• Support Linux-based endpoint environments, including thin client OSes.
• Manage and troubleshoot IGEL thin client platforms at enterprise scale.
• Support Workspace ONE (Omnissa) for endpoint management and policy enforcement.
• Troubleshoot OS-level, endpoint, and configuration-related issues.
• Troubleshoot hardware across laptops, desktops, thin clients, and peripherals.
• Assist with platform rollout, upgrades, and environment stabilization.
• Document platform standards, configurations, and procedures.
• Collaborate with EUC, security, and infrastructure teams to resolve issues.

Skills

Endpoint support

IGEL thin clients

Linux knowledge

Hardware troubleshooting

MDM platforms

OS troubleshooting

Large-scale environments

Tools

IGEL OS

Workspace ONE Omnissa

AirWatch

Job description

Endpoint Platform Engineer (IGEL / Workspace ONE / Linux)

Position Overview

The Endpoint Platform Engineer will support a critical endpoint environment, with a focus on IGEL thin clients, Linux-based endpoint systems, and Workspace ONE (Omnissa).

This role is ideal for a hands-on engineer with experience supporting endpoint platforms in enterprise environments, particularly those involving thin clients and non-Windows operating systems. The engineer will help stabilize, maintain, and support ongoing platform evolution across the environment.

Key Responsibilities

• Support Linux-based endpoint environments, including thin client operating systems
• Manage and troubleshoot IGEL thin client platforms at enterprise scale
• Support Workspace ONE (Omnissa) for endpoint management and policy enforcement
• Troubleshoot OS-level, endpoint, and configuration-related issues
• Troubleshoot hardware issues across laptops, desktops, thin clients, and peripherals, including firmware-level diagnostics
• Assist with platform rollout, upgrades, and environment stabilization efforts
• Document platform standards, configurations, and operational procedures
• Collaborate with EUC, security, and infrastructure teams to resolve issues and maintain platform performance

Required Qualifications

• 5+ years of experience supporting endpoint or desktop environments in enterprise settings
• Hands‑on experience with IGEL or similar thin client platforms
• Working knowledge of Linux (endpoint‑level, not server‑heavy administration)
• Strong hardware troubleshooting experience across enterprise endpoint devices (laptops, desktops, thin clients)
• Experience with Workspace ONE / AirWatch (Omnissa) or similar MDM platforms
• Strong troubleshooting skills across endpoint and OS‑level issues
• Experience working in fast‑paced, large‑scale environments