Endpoint Administrator – IT Support & Security

MDU Resources Group Inc; Bismarck (ND); On-site; USD 57,000 - 71,000; Full time

Job summary

MDU Resources Group Inc in Bismarck, ND is seeking an on-site IT Technician to provide hardware and software service including setup, configuration, testing, installation, maintenance, and end-user support for PCs, peripherals, and mobile devices.

The role collaborates with IT security to prioritize vulnerability patches, maintains documentation, and contributes to standardization of endpoints across the company. Travel is minimal and compliance with company policies is required.

Qualifications

• Four years of combined industry-recognized technical education and related experience.
• Must be legally authorized to work in the United States; no sponsorships.
• Subject to pre-employment drug testing and background checks.

Responsibilities

• Diagnose and resolve problems with company standard PC hardware, software, peripherals, and mobile devices.
• Collaborate with IT security to prioritize vulnerability patching on endpoints.
• Provide backup for MDM system and the MyQ Printing application; coordinate with Managed Print vendors.
• Establish company standards for end computing devices (desktops, laptops, tablets, printers/scanners, mobile devices).
• Onboard/Retire endpoint equipment following runbooks to ensure data security and policy compliance.
• Performs other tasks and special projects as assigned.

Skills

IT concepts knowledge

Education

Four years of technical education

Job description

MDU Resources Group Inc in Bismarck, ND is seeking an on-site IT Technician to provide hardware and software service including setup, configuration, testing, installation, maintenance, and end-user support for PCs, peripherals, and mobile devices.

The role collaborates with IT security to prioritize vulnerability patches, maintains documentation, and contributes to standardization of endpoints across the company. Travel is minimal and compliance with company policies is required.