Endoscopy Center Patient Services & Scheduling Specialist

Carle; Champaign (IL); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, check-in/out, scheduling, and patient registration. You will interact with patients and staff, manage charge posting and cash handling, and support inbound calls with accuracy and courtesy.

The role emphasizes attention to insurance coverage basics, prior authorizations as needed, and maintaining service levels.

Qualifications

• Associate's degree in a related field is required.
• Proficiency with basic computer skills and general office equipment.
• Experience in lieu of education will be considered.

Responsibilities

• Coordinate daily clinic preparation including patient check-in/out and scheduling.
• Manage charge posting, cash handling, and patient registration tasks.
• Handle phone calls, message delivery to staff, and insurance information requests.
• Support scheduling with attention to accuracy and service levels.

Skills

Basic computer skills

Education

Associate's Degree: Related Field

Tools

General office equipment

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, check-in/out, scheduling, and patient registration. You will interact with patients and staff, manage charge posting and cash handling, and support inbound calls with accuracy and courtesy.

The role emphasizes attention to insurance coverage basics, prior authorizations as needed, and maintaining service levels.