Endocrinology Clinic Care Coordinator

The Johns Hopkins University; Baltimore (MD); Hybrid; USD 23,000 - 41,000; Full time

Job summary

The Johns Hopkins University, Division of Endocrinology, is seeking a Medical Office Coordinator to provide clinical and administrative support for a multi-faceted office, ensuring smooth operation and strong patient relations. Interact with patients, families, referring physicians, and third-party carriers regarding patient-related issues.

Work in a team environment and support physicians with medical matters in Epic.

Qualifications

• High School Diploma or graduation equivalent.
• Two years administrative experience.
• Two years of college or equivalent work experience preferred.
• Two years’ medical office experience.

Responsibilities

• Professionally and efficiently handle incoming requests from patients and ensure issues are resolved promptly and thoroughly.
• Gather patient information, fulfill patient needs, educate patients, and document interactions in applicable systems.
• Provide scheduling, registration and care coordination support; review clinic schedules and adjust as appropriate.
• Schedule new and follow-up clinic appointments and assist in canceling/rescheduling; collect insurance information and complete EPIC registration.

Skills

Administrative experience

Client/patient service

Education

High school diploma or equivalent

Two years college or equivalent

Job description

The Johns Hopkins University, Division of Endocrinology, is seeking a Medical Office Coordinator to provide clinical and administrative support for a multi-faceted office, ensuring smooth operation and strong patient relations. Interact with patients, families, referring physicians, and third-party carriers regarding patient-related issues.

Work in a team environment and support physicians with medical matters in Epic.