End-User Computing Architect

Gotham Technology Group; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Gotham Technology Group in Chicago seeks an IT professional who has built and operated large-scale EUC environments, not merely administered them. You will lead the architecture, engineering, and operational support of a global EUC platform delivering secure, highly available virtual desktop services across Citrix and Azure.

This highly hands-on role designs modernization efforts, implements enterprise authentication, and develops automation to streamline provisioning and monitoring.

Qualifications

• Experience designing and operating enterprise EUC environments (CVAD/AVD/VDI).
• Strong knowledge of enterprise authentication (AD, Entra ID, SAML, LDAP, MFA).
• Proficiency in M365 environments and related security concepts.
• Understanding of networking fundamentals (DNS, DHCP, VLANs, routing, load balancing).

Responsibilities

• Design, engineer, and support a global EUC environment.
• Lead modernization initiatives with zero business disruption.
• Design and support secure remote access and certificate services.
• Deploy, administer, and optimize Azure Virtual Desktop and related services.
• Develop automation tooling with PowerShell or Python to improve provisioning and monitoring.
• Troubleshoot complex EUC issues and act as senior escalation point.
• Collaborate with infrastructure, cloud, networking, identity, and security teams.
• Maintain architecture docs, runbooks, and standards.

Skills

EUC design

Automation

Cross-functional collaboration

Troubleshooting complex infra

Education

Bachelor's degree in IT/CS

Tools

Citrix CVAD

Azure Virtual Desktop

PowerShell

Python

Microsoft Intune

Grafana

Prometheus

Job description

IT Professional who has built and operated large-scale enterprise EUC environments - not simply administered them. Successful candidates will have experience designing secure, highly available EUC platforms, leading infrastructure modernization efforts, implementing enterprise authentication solutions, and automating operations across Citrix, Azure, and virtualization technologies.

Lead the architecture, engineering, and operational support of a global end-user computing (EUC) platform supporting thousands of users.

This is a highly hands-on engineering role responsible for designing, modernizing, and supporting a hybrid client virtualization environment, (Citrix Virtual Apps & Desktops (CVAD), Azure Virtual, DAAS, etc).

The ideal candidate has deep experience building secure, highly available Virtual Desktop platforms, enjoys solving complex infrastructure challenges, and can collaborate comfortably across virtualization, identity, networking, automation, and cloud technologies.

Responsibilities

• Design, engineer, and support a global enterprise end-user computing (EUC) environment
• Lead virtualization modernization initiatives, including migrating workloads while ensuring high availability and minimal business disruption.
• Design and support secure remote access, authentication, and certificate services
• Deploy, administer, and optimize Azure Virtual Desktop (AVD), including host pools, session hosts, FSLogix, image management, and Azure integrations.
• Develop automation and operational tooling using PowerShell, Python, or other scripting technologies to improve provisioning, monitoring, and platform management.
• Troubleshoot and resolve complex virtual desktop issues issues while serving as a senior technical escalation point.
• Partner with infrastructure, cloud, networking, identity, and security teams to deliver secure, reliable, and scalable client virtualization services.
• Maintain architecture documentation, operational runbooks, and engineering standards.

Required Qualifications

• Designing and supporting enterprise Virtual Desktop (CVAD, AVD, VDI)) environments.
• Strong understanding of enterprise authentication like: AD, Entra ID (Azure AD), SAML, LDAP, MFA.
• Well versed in M365 environments
• Networking fundamentals including DNS, DHCP, VLANs, routing, firewalls, proxies, and load balancing.

Preferred Qualifications

• Microsoft Intune and Microsoft Endpoint Manager experience.
• Experience with monitoring platforms such as Grafana, Prometheus, or similar observability tools.