End-to-End Process SME: Lean, Automation & Governance

Cloud Analytics Technologies, LLC; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

Cloud Analytics Technologies, LLC is seeking a Business Process SME to lead analysis, design, optimization, and governance of end-to-end processes. You will partner with business stakeholders, IT, and project teams to translate strategic objectives into efficient processes that reduce risk and enable automation.

You will define requirements, KPIs, and business cases, collaborating with solution architects and developers to ensure alignment with business needs.

Qualifications

• Bachelor's degree in Business, Operations, Information Systems, Finance, or related field, or equivalent practical experience.
• Relevant professional certifications are a plus.
• Experience in the relevant industry or functional domain.

Responsibilities

• Act as the primary business authority on end-to-end processes within the assigned domain.
• Analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction.
• Design and document future-state processes, detailed process maps, policies, procedures, and SOPs.
• Define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement.
• Collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks.
• Work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design.
• Support implementation of process changes, including testing, training, and adoption activities; validate that solutions meet business requirements.
• Establish and maintain process governance, controls, and compliance standards; monitor process performance and lead remediation where needed.
• Mentor and enable process owners and frontline teams to sustain improvements and incorporate best practices.
• Facilitate workshops, walk-throughs, and stakeholder reviews to drive alignment and secure buy-in.

Skills

BPMN

Process mapping

Stakeholder management

Kaizen

Lean Six Sigma

Communication skills

Education

Bachelor's degree in Business, Operations, Information Systems, Finance

CBAP / Lean Six Sigma certification

Tools

Visio

Lucidchart

Signavio

Bizagi

Confluence

Jira

SharePoint

Excel

Power BI

Tableau

UiPath

Automation Anywhere

Blue Prism

Job description

Cloud Analytics Technologies, LLC is seeking a Business Process SME to lead analysis, design, optimization, and governance of end-to-end processes. You will partner with business stakeholders, IT, and project teams to translate strategic objectives into efficient processes that reduce risk and enable automation.

You will define requirements, KPIs, and business cases, collaborating with solution architects and developers to ensure alignment with business needs.