End-to-End Operations Lead - Hybrid, Impact & Insight

Energy Innovation Corp; Springfield (IL); Hybrid; USD 110,000 - 158,000; Full time

Job summary

Social Solutions Corp in Springfield, IL seeks an Assistant Principal to own the role end-to-end, monitor work quality, track metrics, and ensure compliance with company policies and Illinois regulations.

The position offers a salary range of $110,000–$158,000 and includes mentorship, benefits, and the flexibility to operate on a hybrid schedule around real life. Social Solutions Corp is actively reviewing applicants for this role.

Qualifications

• Listening that makes the other person feel heard
• Strong analytical and problem-solving capabilities
• Resilience across years of general cycles
• Clear written communication
• Ability to learn and apply new systems quickly

Responsibilities

• Monitor work quality and flag issues before they escape
• Track key metrics and report findings weekly
• Ensure compliance with company policies and IL regulations
• Run point on general incidents until resolved
• Address remote-native ambiguity and ship anyway
• Resolve customer concerns with patience and outcomes focus

Skills

Active listening

Analytical thinking

Problem solving

Written communication

Adaptability

Job description

Social Solutions Corp in Springfield, IL seeks an Assistant Principal to own the role end-to-end, monitor work quality, track metrics, and ensure compliance with company policies and Illinois regulations.

The position offers a salary range of $110,000–$158,000 and includes mentorship, benefits, and the flexibility to operate on a hybrid schedule around real life. Social Solutions Corp is actively reviewing applicants for this role.