End-to-End Customer Success Manager — North Las Vegas

Energy Innovation Corp; North Las Vegas (NV); On-site; USD 93,000 - 141,000; Full time

Job summary

DE Shaw in North Las Vegas seeks a Customer Success Manager who owns deals end-to-end, from demo to signature, and drives demand creation. You will leverage CRM tools and craft the brand voice across calls and captions.

You'll collaborate with founders, trade mentorship and benefits for talent, and enjoy a flexibility policy in a fast-moving startup environment.

Location is North Las Vegas, NV, and compensation ranges from $93,000 to $141,000 per year.

Qualifications

• 8+ years in multitasking sales/customer success roles.
• Proven initiative and fast CRM learning ability.
• De-escalation skills with initiative on your roadmap.
• Active listening expertise demonstrated in fast-paced environments.

Responsibilities

• Carry the demo from screen-share to signature in one sitting.
• Maintain brand voice in every cold call and caption.
• Use Salesforce Service Cloud and Genesys Cloud to automate outbound efforts.
• Close the gap between marketing promises and sales delivery.
• Cultivate referral channels and strategic partnerships in North Las Vegas.
• Grow the high-growth footprint one earned introduction at a time.

Skills

Multitasking

Initiative

De-escalation

Active Listening

Close deals

Tools

Salesforce Service Cloud

Genesys Cloud

Job description

DE Shaw in North Las Vegas seeks a Customer Success Manager who owns deals end-to-end, from demo to signature, and drives demand creation. You will leverage CRM tools and craft the brand voice across calls and captions.

You'll collaborate with founders, trade mentorship and benefits for talent, and enjoy a flexibility policy in a fast-moving startup environment.

Location is North Las Vegas, NV, and compensation ranges from $93,000 to $141,000 per year.