End-to-End Air Import Operations Specialist

Rhenus Group; Des Plaines (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Rhenus Group is seeking an air import coordinator to manage shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.

You will monitor flight schedules, monitor milestones, review import documentation (MAWBs/HAWBs, invoices, packing lists, arrival notices), and coordinate with customers, airlines, brokers, truckers, warehouses, and origin offices to ensure timely clearance and delivery.

Responsibilities

• Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
• Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline/terminal release status.
• Review and process import documentation, including MAWBs/HAWBs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
• Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
• Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
• Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
• Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
• Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
• Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
• Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
• Support quotations, rate requests, and commercial activities as required.
• Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
• Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

Job description

Rhenus Group is seeking an air import coordinator to manage shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.

You will monitor flight schedules, monitor milestones, review import documentation (MAWBs/HAWBs, invoices, packing lists, arrival notices), and coordinate with customers, airlines, brokers, truckers, warehouses, and origin offices to ensure timely clearance and delivery.